Summary: Note as of 21 June 09: This review was written using Vista SP1. I do not know if this was fixed with the recent release of SP2. After about 3 hours of troubleshooting, I finally got it to work. After searching the net, I found that it isn't necessarily a Brother problem, but a network printer problem with Vista (XP doesn't have this problem).
Summary: Pro- Good text quality Fast multi-page printing, after for the first page Power-saving automatic sleep mode Cons- Inconvenient two-sided printing Very fussy single-page feed Drum needs regular cleaning
Summary: I see more than a few people have had problems with setting up this printer on their networks. I think I know why. Personally, it took me about 1 minute to install this printer via my wired network. And it worked flawlessly... for two weeks. Then the network card appears to have spontaneously died - while sitting on the floor, unmolested, happily printing a document.
Summary: While both HL-2140 and HL-2170w are cheap, the total running cost is not as low as they appear. The main problem is that Brother does NOT offer real high yield toner for HL-2140 and HL-2170w. While other "High Yield" toner print more than 6,000 pages, TN360's capacity is only 2,600 pages.'Each page will cost you 2 cents while real high yied tonners like TN570 and TN 580 less than 1 cent, excluding paper and depreciation of the printer.
Summary: While I'm having a rant (see previous review!) I've got a few words to say about this printer. I've always bought Brother laser printers and found them the best on the market... until I bought this HL-2170W. In many ways it's as good as any of its predecessors. The print quality is good, crisp and clean, and it feeds through at a good knot of rates. You can also print a lot of pages before having to change the toner and/or drum. However...
Summary: I brought this printer to replace an ageing HP inkjet. I read many of the other reviews before purchase for this machine and I generally with those however but one aspect was missing from these reviews which I will draw to the reader's attention later. The printer is ideal for domestic environment as it is really quite small and cute and occupied no more space than my old inkjet.