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Brother HL-2170W
6.6 out of 10

Brother HL-2170W

Brother HL-2170W Laser Printer with Wireless and Wired Read more

Best Price at Amazon

Reviews and Problems with Brother HL-2170W

Showing 1-10 of 11
Overall 2
2.0

Garbage

Tim S., Newegg
31 January 2011
  • Pros: fine quality, fast
  • Cons: Wireless NEVER worked. Installed the software a dozen times over on three computers. Software is garbage. Printing via ethernet stopped after 6 months. No warnings, no error, explanation, no flashing lights, windows just says "Printing - Error" and the thing sits like a stone.
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Overall 2
2.0

They say 2000 page yield, but that is with 5% coverage!

Jake S., Newegg
9 December 2010
  • Summary: Save your time and don't buy this product. I just wish I could return mine...
  • Pros: Cheap. Easy to set up with network.
  • Cons: Stater toner only lasts 100 pages. After contacting support I was given the run around saying I would have to buy a new toner to print out a maintenance page to confirm how many pages I have printed, and she could do nothing more until I purchased the toner to prove that mine was defective.... I ...
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Overall 2
2.0

Oh Brother!

Anonymous, Newegg
15 October 2010
  • Summary: Yes, but my wife told me to keep them to myself.
  • Pros: None
  • Cons: I built my computer, my network, I took Pascal, Fortran and Algol at Georgia Tech in 1968. I had the first IBM PC, and I work on PLCs all day long but I can't get this piece of junk to work even after reading the instructions five times. Its definitely not plug and play. Its more like plug and se...
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Overall 2
2.0

does not do what it says it does!

christina b., Newegg
14 August 2010
  • Pros: ridiculous price for this, and would be fine for a general office printer (for internal docs).
  • Cons: i was trying to print some 3x5 envelopes (which this printer is supposed to support!) - it doesn't print them. it wrinkles all envelopes terribly!! it also is quite noisy for such a little printer.
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Overall 2
2.0

Wireless doesn't work

Daniel K., Newegg
30 July 2010
  • Pros: It prints well. Good output. Ethernet wired printing works well.
  • Cons: Wireless doesn't work. It works without encryption, but doesn't work when using WPA2 encryption.
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Overall 2
2.0

Good for the first 23 hours

Warren B., Newegg
13 July 2010
  • Summary: I have put off contacting Brother to get this resolved (procrastination). Tonight I found their customer service number and will call them tomorrow. If I receive satisfactory resolution to my problem I will update my review accordingly.
  • Pros: Print quality was very good. Print speed was better than expected.
  • Cons: Conked out the night after I received it, after printing approximately 37 pages.
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Overall 2
2.0

Horrible drivers and firmware

Christopher S., Newegg
27 May 2010
  • Summary: This is not a problem with my printer, this is a fundamental and foundational problem with their drivers and firmware installed on the printer and I know that a new printer won't fix any of this, so thank you Brother for taking the 300$ spent on this printer and the toner and drums with it, and days...
  • Pros: None
  • Cons: Horrible, horrible programming and setup. I am very experienced with computers and even after reading reviews complaining about the difficulty of the setup and the problems that occur down the road, I still thought I could put my computer skills to good use and fix any problems that may occur. I ...
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Overall 2
2.0

Wireless connection is too complicated

D. Pinelle, Amazon
18 December 2009
  • Summary: Bought the Brother HL-2170w printer to help me with my consulting business, to print b/w documents inexpensively for things like short letters, etc. The Brother MFC-685CW ink jet printer I already had hooked to my wireless network with no effort at all, and I expected the same with the 2170.
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Overall 2
2.0

Automatic Wireless (one-push button) Method Did Not Work

Robert Sorrentino, Amazon
18 December 2009
  • Summary: The Brother HL-2170W was returned for several reasons. 1. Brother advertises that this model supports the Secure Easy Setup for configuring the machine easily without a computer. That is why I purchased the printer. My access point for the machine is a Linksys WRT54GL router which also supports SES.
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Overall 2
2.0

Don't buy Brother. Customer Support is awful.

William C. Mcdonald, Amazon
18 December 2009
  • Summary: I bought this printer primarily due to its wired networking capability. However, after connecting, it subsequently drops the connection and then won't reconnect until I reboot my computer.
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