Summary: I have been a long time, and very satisfied, user of Dell PC's and laptops. The 1710 was my first Dell printer. Out of the box the first one failed. Would not print. All five status lights blinking; LONG time on the phone with India following the standard script. Unable to resolve. Dell sent a replacement printer. The replacement one worked for a few weeks, then the very same problem. Dell sent another replacment.
Summary: If you're going to buy this printer dont get it from the supplier "Imagewarehouse" in the used or new section. It does not come with a drum unit which is an extra $50 from Dell, and is not listed as is. At least they said it comes with no toner. As far as speed, print, and reliability this is a great printer but just know THAT THIS IS NOT A COLOR PRINTER!!!! I was under the impression that it was. Its just B&W but nontheless a great printer.