Summary: I read a lot of reviews about how it didn't last very long, but I took the risk anyway because the price is right. I wish I would have spent the extra money up front, because now I'm out $200 from the original purchase + the $ for a new one. Not to mention the pain of unracking and reracking a new one and the issues it caused with my home media closet when it went down.
Pros: Cheaper than most UPS brands that size and rackmount
Cons: regret purchasing unit failed. after 2 yrs of operation... does nothing its just a fricking weight. also feed back into power supply of my. 2U server and now the motherboard and power supply is dead. GREAT PRODUCT wish i saw this coming i would have invested in something else...
Summary: Great customer service. I would have dinged it another star if they hadn't been so quick to replace my unit.
Pros: Powered a computer with 750W power supply, two 21" monitors and several peripherals in a region of Oklahoma where power-surges and outages are a very common occurance.
Cons: After 2 years and 3 months the thing died on me. However it has a 3-yr warranty. You can't imagine my surprise when I called Tripplite support and after taking down my information for my claim they just said "Ok we will send you a new one, and you don't even have to bother sending the old one back" WOW!
Summary: This unit failed to work properly from the beginning. First the Power Alert software would not recognize the battery backup. Spent hours on hold with Customer Service, only to be hung up on after 20-30 min, time and time again. Never got to speak to anybody on this issue. Later the unit started shuttng itself off for no reason. It finally shut down for good, taking my PC with it. At least the PC power supply failed when the UPS failed.
Pros: Worked nicely for two years. Cool blue LCD display can be rotated. Ran all I care to power.
Cons: Died after two years. Melted battery and escaped battery liquid. Maybe I didn't leave enough space for ventilation when I put it behind the desk. Somebody on the net seemed to think it was a design flaw though. Replacing batteries resulted in a nasty arc, confirming that the batteries were not the only thing that died.
Summary: The first unit would not charge the battery. Not Newegg's fault! E-mailed Tripp Lite tech support and they sent me a new unit and did not want the old one back so I saved on return shipping.
Pros: Has enough plugs for everything on my TV stand. Currently provides at least 15 minutes of backup for a 50" DLP and associated components. More than enough time to power down the TV during a power outage so that the fan can cool the LED's.
Summary: I have had the Pro 1200 for a few weeks. Works great, easy set up. We have lots of dirty power around here and have had no hicups from my CPU's and network. I have 2 CPU's, server, router, modem, 1 laptop, and one LCD monitor pluged into it at only about 25% load. Only con I have it the feet for standing upright are ugly, they double as rack mount tabs, a more stylish stand would have been better.