Summary: If you want to manage this product via the network be sure you get the unit with a network management card. The card will eliminate the phone/network surge protection ports. We use these units to backup our switches and has been working well for over a year. No complaints so far.
Summary: Great Smart UPS. Well made and easy to replace the battery. Only negative comment is theat because most new computers do not have a RS-232 (serial) connector, the features offered by the software are obsolete and useless.
Pros: This unit is exactly what I needed. I had a Active PFC power supply, so wanted to make sure to have a pure sine way UPS. This unit runs my server (Quad core Xeon 3400 series, eight drives, lots of fans), router, two switches, wap and still runs for around 15minutes.
Cons: relatively expensive per VA.. but fit the bill for me... and it's not obnoxiously huge and heavy. the connection to the server is serial, works for me... but really?