Summary: latch failure after less than 5 months rendering the product useless. I have had two of these dvd players and both had the same problem. Second time I tried to get the latch fixed, and learned there is no replacement part, but I could send the unit for repair to Texas for a minimum charge of $80. Not worth it of course, and neither is the product which functions well for a short time. Sony needs to address this problem before I buy another.