Summary: Bought this product and within 1 month the two sets would no longer connect. Returned to Amazon and got a replacement. Great customer service on the return. The second pair lasted almost a year before both units failed to play. To late to return them to Amazon and Phillips costumer service is useless, had to toss them in the trash. Got perhaps 20hrs of playing time between both sets. Would highly recommend choosing another brand.
Summary: This is the first time I had a terrible thing to say about an amazon purchase, especially since I've purchased many electronics including 2 big screen tv's to name a few. None of the purchases were from this seller. This is the first time dealing with this seller. Upon receipt of the PD9016/37 Dual DVD player, I felt that the packaging was NOT new, even though it's supposed to be NEW.
Summary: If you read the negative reviews, the vast majority are the same complaint, selling used items as new items. I had a similar situation. After writing a negative review, they contacted me and said that if I removed my negative review, they would send me another product to replace the defective one. I informed them that I would rather set my hair on fire than to do business with them again. Be real careful when doing business with EA Electronics.
!!!!!! Buyers Beware of this Seller Before you Order !!!!!
Mrs. King, Amazon
26 July 2013
Summary: Careful when buying from this seller EA Electronics, I bought a brand New set but they sent me a Used set of players in a box and tried to pass them off as new. Once I advised them I wouldn't settle for the used set and I wanted the new one I paid for, they promised to replace it with new ones for free if I removed the negative feed back and shipped them back, but they never did.
Summary: I purchased this via the Amazon Warehouse Deals. I found one listed in "Used - Good" condition that stated only the packaging was damaged. I was nervous that maybe there was damage to the unit as well but when I spoke with Amazon Help Chat, I was assured if the description did not state damage to the unit, there was none. I received the package today (a Saturday, original delivery was scheduled for Tuesday). The original box was inside of a nicer Amazon box.
Item was not as advertised by seller, used and defective, slow shipping
2 July 2013
Summary: Purchased what I thought was a new item as it didn't say otherwise. Box was not new, which I can overlook as it can be just from handling but when I unwrapped the dvd units, one was clearly used. There were scratches around the bezel and the screen looks like it had been wiped down with a damp cloth or wet wipe. The motor was loud and had a clicking/ticking sound, both louder than the movie at times.
Summary: DVD players work great. I like the fact that you can watch 2 different movies at the same time - just use head phones - or watch the same thing on 2 different screens. Easy install and removal so not a problem to move from car to car. Movie resumes where left off too. I guess a remote would be nice but really...how far do you have to lean to reach the buttons? Very pleased with purchase.
Summary: I recieved the DVD players and my first immpression was...why is the box not sealed that holds the DVD players. Then I pull them out of the package and one is all scratched and scuffed up clearly a used item. So a call the business and they want pictures and I said fine I will send them, as they assured me it was a new product. After they recieved the e-mail with picture I called and agreed to take a small refund, and extended warranty.....now the best part...
Summary: The unit has a great picture when it works. Both units started skipping about 2 months after we received the but only a couple times. After 3 months which is when the return window is over one of the units started to skip and pause a lot on brand new DVDs. After 5 months one unit has completely stopped working and the other pauses on a regular basis. Do not recommend this unit for a vehicle.
Summary: Read a lot of mixed reviews on this product, however, the product had been great for me. Had them about two months now and no problems. Picture is good, sound is good, movie will restart in same location after stopping. No remote, but controls are easy to use/access. Each player can watch separate movies at same time or share the same movie. Cord length is adequate, I am able to use both players in 2nd row or extend one to 3rd row.