Summary: i bought this dvd player and as soon as i took it out of the box it was much bigger than what i thought it looked like. but i put in my movie and it froze up. i tap it and it started back up and than froze again. so i called the manufacture 800 number and they told me even though i bought it on line used... i can send it back under the manufature warrenty. and that made me happy. so as long as it wooks when i get it .