Excellent sound quality, but poor software, and troubling cable
8 February 2011
Summary: Excellent product with brilliant sound quality, but the software is frustratingly not up to scratch. I've not been able to satisfactorily use all the buttons on the device, but typically the volume control and mute work, which are the important ones. However the most concerning aspect is the USB cable. It's very thin, and has to be wound up to be put away, and is built in and not replaceable. Feels like it might not last. Rest of the build quality is very good.
Required accessory for people using Skype professionally
lnnrt "lnnrt", Amazon
9 November 2010
Summary: I use Skype in the workplace all the time, and while I originally used it as a one-on-one communication solution, we've evolved to using it for group conversations as well in the office, effectively video-conferencing with two to four people on a computer at either end. In these cases, standard laptop microphones and speakers really, really let you down (the feedback is ruinous!) and you quickly gather that you need some more advanced audio hardware.
Faulty unit still not returned by Ligo after 3 months
Miles Roebuck, Amazon
27 November 2009
Summary: The unit worked brilliantly for 2 weeks and then went faulty (PC unable to detect it and red lights displayed permanently). I contacted Ligo and returned it as per their instructions on 31st August. After chasing I received an Email from Ligo on 13th October stating they were experiencing delays with their systems. I have chased them since and have not had any response as of today 27th November.
Summary: I recently purchased the Polycom Communicator to reduce my cost of dialing into conference calls. I work in Europe and using a mobile to access UK based conference calls can be very expensive. The communicator is simple to setup with your PC and Skype account and the sounds quality is excellent. I now use the device fore all my conference calls it is really good and if you use a feephone number the calls cost nothing from anywhere, globally.
Summary: Polycom Communicator (grey) I purchased this item for use on Skype. The item itself is of good quality, and will, no doubt, do the job as advertised, but only if you are still using Windows XP. There is no Vista driver for this item, and Polycom say they have no plans to produce one. The Communicator still works, but not with all the features. The volume controls, for instance, do not work.
Summary: Pity the interface with Vista is not yet ironed out, which makes the installation and use a bit fiddly, but still not too complicated to manage (I am not a configuration and troubleshooting expert and still managed fine). Once set up, this works like a dream. It has made our use of Skype teleconferencing just a pleasure to deal with in comparison to life before this.
Summary: This is a good product. Sound quality is excellent. The only thing to keep in mind is that despite prommising to release vista drivers since late 2006 (Polycom's first stated estimate for this was q4 2007, which then was extended to q4 2008), Polycom still has not done so (when ideally they ought to have produce the vista drivers while it was in beta).
Summary: Starting with the basics: it does exactly what it says on the box. Over Skype it provides amazingly high quality phone calls. I use it a lot for long distance Skype calls and it is awesome. Much more comfortable than a headset and much more convenient than a handset. The folks at Polycom also did a really nice job when it comes to the design and build. It looks and feels like a professional bit of kit, it is small, convenient and intuitive to use.