Reviews and Problems with Logitech Z-5450 Digital 5.1 Speaker System
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They sound good enough but creates a world of headaches
D. Chen, Amazon
29 September 2007
Summary: I'm no audiophile, so the sound is definitely good enough for me. Upon first impression I was glad to be liberated of the cables running to my rear speakers. However after awhile I realized how these speakers retained such a flawless connection. Constantly because of the band hopping it will hijack and disrupt other product's wireless signals. Heck!
Summary: Chose the 5450 over the better rated 5500 because of the wireless rear speakers, and when the front right channel went out I wanted to get a replacement but was told by Logitech that they don't make them anymore. All they could offer (after waiting on hold for 20 minutes) was the 5500 which were $100 dollars less!. I requested a refund and was told to send in the control pod and remote to the corporate office and wait up to three months while they process the paperwork.
This product and Logitech customer service are the worst!
Steven Jones, Amazon
31 March 2007
Summary: Bought my son the Z-5450 for Christmas - the speakers were DOA. Instead of the costly expense of shipping the whole set back to the retailer, I called Logitech and was assured a replacement would be sent within 2 weeks Two weeks later i called back and was told they were on back order and would arrive the following week. Three weeks later I called back and was told they were coming from China and were late but would arrive any day.