Summary: It's not okay! I can only control the volume using my IPOD, which makes for limited sound. I wanted to love this unit for the look, the price, and the brand. It seems that the Pink one is the only one with the intermittent complaint about the volume controls. I do think the controls work on some units, and doesn't on others. I paid $50 for the unit, and was disappointed. I had to return it. If you're thinking of getting this color DON'T! Try the black or white one.