Reviews and Problems with Cambridge SoundWorks MicroWorks II
Showing 1-4 of 4
Great Until the Subwoofer Fails
25 August 2013
Summary: After many happy years with a series of CSW products, I ordered an extreme 2.1 multi-media system in 2011. About 1 month after the warranty expired, the BassCube 821 sub shorted out. CSW will fix it for $200 plus shipping, or sell me a new one. This seems to be a common theme with CSW subwoofers now. CSW clearly no longer has the engineering prowess they once had. The failure rate of their subwoofers should have been a wakeup call by now.
Summary: I own six of the Extreme 2.1 models. I also have two friends that own the same models. In all fairness, they are the best sounding speakers in their class that I've discovered so far. They are great until you use them too long in one setting. Then they break, and they will eventually break. I've had to send various subs in four times at least to always have the same thing fixed. The amp in the subwoofer.
Summary: Have purchased several items from Cambridge the last five years with disappointing results. I purchased 7 speakers for a home entertainment center, and in less than 5 years two of them have failed. One was replaced under warranty and one I had to pay for. Less than three years ago I purchased a 3 piece system which I use for a pc.
Summary: I bought a bass cube computer speaker 8 watt system for $200 about two years ago. the amp in the cube blew. Cambridge said it needed to be replaced for about $150. This unit was played less than 50 hrs yet I was told this is a reasonable but short life span. Sorry I expect better. Cambridge offered a 10% discount on a new one, the next customer service rep offered nothing except to say a new owner said they were losing money and had to change policies. Short sighted.