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4.9 out of 10

Altec Lansing FX6021

Altec Lansing FX6021 The Altec Lansing FX6021 is a 3 piec Read more

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Reviews and Problems with Altec Lansing FX6021

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Overall 2

Altec Lansing's customer service is pathetic

R. Tribe, Amazon
29 December 2007
  • Summary: I purchased a set of these speakers after carefull consideration for my girlfriend. The controller for the volume both remote and hard wired lasted all of one day before failing. I promptly contacted Altec Lansing and they promised to send me replacement parts. After waiting for over two weeks I called them, only to find out they had not bothered to ship the part out. The agent told me he would try to ship it out overnight, which didn't happen.
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