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8.0 out of 10

Nuance PaperPort 14

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Reviews and Problems with Nuance PaperPort 14

Showing 1-6 of 6
Overall 2

User Review

Abraham H., Newegg
25 May 2014
  • Pros: none
  • Cons: CD came broken because original box has no cardboard insert. Shipped improperly.
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Overall 10

PaperPort is great

James G., Newegg
13 April 2014
  • Pros: I have used Paperport for 15 years. It is still the best.
  • Cons: It takes time to learn the new system in PaperPort 14. But it can be done and is worth it!
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Overall 4

Quit them several years back

Mark M., Newegg
1 February 2014
  • Summary: I currently use a couple of different online document management companies and am able to access my files anywhere.
  • Pros: I was loving their document management system for a number of years. It organized my documents well. It's ability to handle a number of file formats was a real plus. I purchased their product through several generations.
  • Cons: After purchasing their product and upgrade over several generations, I consistently had the problem of reinstalling the program. I used to reformat my computers to get them to a new install "feel", but whenever I would go to reinstall PaperPort they would make me feel like a thief and make reinstalling the program difficult. I finally gave up on them.
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Overall 2

Nuance is useless

James K., Newegg
1 February 2014
  • Summary: Maybe take a look at alternative - FileCenter Pro is ok, I've heard. You can find documents in Paperport with windows 'search' function - since Paperport's indexing is broken - but it's a pain - and why support a company that cares nothing about its customers?
  • Pros: It scans documents
  • Cons: As noted by previous reviewer, indexing is broken - even a great deal more than he documents - it simply doesn't work (never completes without errors) whether the files are problematic to it or not. Worse yet, Nuance has absolutely no customer support worth anything. Their policy is to ignore you, so you'll upgrade to the next version. It's deplorable
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Overall 8

Take time to learn all the changes from older versions, you'll like it.

bobw3737, Ebay
7 June 2013
  • Summary: I bought the product because of prior editions of Paperport and had a computer crash and needed to replace it. Paperport 14 is a good product but like most programs has a few bugs in it. The main one is, when you are using it a lot, it tends to shut down and you're never sure if you have to start all over or not! The product itself is much better than the program my new computer had on it. Would I buy it again? Absolutely.
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Overall 4

Experiment. Not all that interesting

AARON N., Newegg
4 June 2013
  • Summary: I got this inexpensively from a NewEgg sale to see the state of those "scan my receipt" systems. Neat receipts hadn't been very convenient/usable a few years ago, and I was ready to try again.
  • Pros: File Explorer nice, providing "mounted" directories and thumbnails of all file types.
  • Cons: "All in one Indexing" crashes the OCR service on arbitrary jpegs (maybe 1 out of 100 from my Sony DSC-T100 camera), which prevents completion of indexing entire "mounted" directories. Solution I read was to move those certain problematic files elsewhere.
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