Summary: Filed mine and my son's MN State Taxes and both of us paid the $19.95 each and filed March 11, 2015 and here it is May 17, 2015 and we still have not received our returns. Very disappointed in this.
Cons: had issue after hours tried their on line chat and sat there for over 30 minutes and received no response. Called during business hours and got the run around. Finally got frustrated and asked for money back and that turned out to be a hassle. I have spent a lot of money over the years with neweg...
Pros: Fairly easy to use Accessed my past returns for quicker data entry
Cons: Misleading product - charges $20 to e-file state return. Should be called federal & 1/2 state. I think it intentionally misleads the consumer so that they can force additional charges when you reach the file stage.