Reviews and Problems with Intuit Quicken Deluxe 2014
Showing 1-6 of 6
Computer D., Newegg
1 March 2014
Summary: read their "Discontinuation Policy" at newquicken.com/policy
Pros: Very good Money management program.
Cons: If you use the bill pay system or any of the "connected services" they MAKE you update every few years. Hence the “ransomware” tag. I would think a simple update would be sufficient to keep it working. After all you have to pay a monthly fee and then the “required” purchase of new software every ...
Summary: I have looked at a lot of other financial software packages for money management over the last few years and I have yet to find one that comes close to Quicken. While I sympathize with the other reviews who have a lot of crashes with Quicken, something else must be wrong as it works flawless for me.
Pros: Easy to track income & expenses. Easy to create a budget with excellent feedback on how well you are sticking to it. By far the best in its ability to download transactions from banks. Full of features - you can use what ones you want and ignore the ones you don't want to use.
Cons: None. I have looked at a lot of other financial software packages for money management over the last few years and I have yet to find one that comes close to Quicken.
Excerpt: I purchased this product and installed it very easily. However, when I tried to update my information, the program kept closing. I contacted the vendor, and after telling me to change some settings, which did not help, I was told that this is a problem this product is having and that an engineering...
Excerpt: The product is good. However, I purchased on line and it was not represented well as to the savings available. When I got the item and opened the package on the box it said get $40 savings when you purchase with Turbo Tax. Misleading. Took it back to a local store (20 miles away).
Summary: The only good thing I CAN say about their customer support is that the moment I mentioned wanting a refund they jumped at the chance to serve me and it was processed quite expediently.
Pros: To be fair, the software itself wasn't terrible. It has some nice features and it presents them in a friendly manner. However, see Cons.
Cons: Online or "Cloud" integration is absolutely horrible. I was in a chat with a representative who obviously couldn't understand half of what I was saying for over half an hour before he admitted, yes there is something wrong with my login. The whole issue was that I could login to one part of the s...
Excerpt: Quicken is a great product but I bought the item through Office Depot because of the rebate that was offered. I did not find out until I made the purchase then went back to web site (the employees at OD could not tell me anything about the rebate) and printed out the rebate form that I ALSO had to...