Summary: A total waste of money. The server is always over-loaded and game play is too delayed for play. I purchased two copies of this game; one loaded onto Windows 7 machine, the other onto Windows 8 machine. Both work like garbage. Other online games work fine.
Summary: This is the second time I've bought this. I'm not unhappy about that. The first time I bought it from Amazon I was happy and played all the time. I got a new computer so bought it again and it came with something called Origin. You MUST get an Origin account the have the game. It opens every time you want to play and you have to log in.
Summary: The product is easy to install but I had a very difficult time getting the product key to work. Then after 3 weeks of using it - the program that is used to play the game went through an update and I had to re-enter the product key because the program didn't retain it. I re-entered the key and received an error message stating that the key had already been used. I have tried for an additional 3 weeks to contact the seller but have been unable to do so.