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6.0 out of 10 based on 16 reviews

KitchenAid KEMS378

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  • User Score (17)
    4.8 4.8 from 17 reviewers
  • Design (5)
    5.5 5.5 from 5 reviewers
  • Value for money (5)
    5.1 5.1 from 5 reviewers
  • Features (5)
    6.7 6.7 from 5 reviewers
  • Ease of use (5)
    5.8 5.8 from 5 reviewers
  • Overall quality (5)
    4.5 4.5 from 5 reviewers
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Pros & Cons

  • User Reviews

  1. Testfreaks.33053966
    2.0/10
    Debbie
    6 June 2013

    I liked (not loved) the unit when it was working. The unit has been sitting in the middle of my kitchen for 2 months with multiple repairmen swapping parts and still not fixing the problem. The current needed part is backordered. Whirlpool/Kitchenaid customer service is a joke. I can't reach the same person twice (won't give last names, extensions or emails) and get a different story each time! The unit is only 8 months old!!!!!

    • Looks good
    • poor customer service, part not available for repair - unit 8 months old
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