Summary: Microwave worked for 4 years then the magnetron, capacitor, diodes, door springs broke down more often than working probably spent close to $2,000 on repairs. Good thing we still have our 20 year old Quasar as a back up. About ready to throw it off the wharf. Stove works OK.
ZERO STARS- Kitchen Aid Combo Oven Nothing but Problems!
Gregg Dabb, Amazon
14 December 2013
Summary: As a customer I bought new 8 years ago. I had to replace the microwave door springs 3 times with repairs costs of $150.00 each. The springs broke again, but we just live with it. The springs are to light duty to hold the heavy door so we don't try to repair any more. Convection heating in the microwave is not engineered well as you can't use it due to food that splatters into the heating element. When you turn it on it smokes something awful.
Summary: I purchased this combo in 2008 along with furnishing my entire kitchen in the Kitchen Aid Architect series. The microwave has been out twice ($520.00), and I have only used the convection microwave feature once because it got much too hot! The oven is now out, both dish drawers have had to be repaired, the refrigerator's ice maker has been repaired....and all of this for appliances that are rarely used!
Summary: We installed this or very similar combination oven during kitchen remodel. One nice feature that it takes less space then two separate appliances and have one control panel for both. We have not have problems with oven cleaning (and we've done it multiple times) but in general this appliance was nothing but trouble. The bottom oven is fine, it is functional and holds temperature well.
Summary: First the hinge in the oven door breaks then after five years use the tension spring in the microwave door breaks. To replace it you need to need to take much more than the door apart to get at one screw that holds the door frame onto the door. The screw is above the vent. The screw could have be moved slightly to the left. Who ever engineered this product must have been paid by the service department. The the oven and microwave work well. But if it breaks you pay.
Summary: My old microwave by Jenn-Air uglied out before it wore out. 15 years old. Needed a stainless steel update for kitchen. Product looks good. Just wish this new microwave was built to last. Oven seems fine. Will need to switch brands for a future kitchen. I have four Kitchen Aid products and all four have had multiple service calls. Products look terrific. Just not enough integrity on the inside.
Summary: In reading these horrid reviews, I'm glad that I followed my gut and ordered my convection/microwave and oven as separate components. I was concerned about potential fuse/board issues particularly if I wanted to use both ovens concurrently. Plus, if one died what was I going to do? I still have the look and space saving feature of a combo oven, but with ZERO issues. I use my self cleaning feature all of the time and it works like a dream 5 years later.
Summary: I just read the other reviews and I wish I had read them sooner! I used the self clean feature on my oven last night and now my oven doesn't work. I tried contacting customer service, but they are closed on weekends. I will get more information tomorrow. If what the other reviewers have said is true and using the self clean feature causes the oven to blow a fuse then shame on Kitchenaid! I am very frustrated!
Summary: We had an expensive small self cleaning wall oven installed in 2008. First time we used the self clean feature the oven failed. Repair man of many years experience told us he has spoken with the engineers about the problem and there is no solution that allows the user to use the self clean feature. The fuse blows damaging the inner workings. Repair man replaced some parts and the oven is usable but we are back to the old days re cleaning.
Summary: First of all, it is extremely stupid to have a convection oven that you cannot set to a temperature and expect it to stay at that temperature, right? That's just intuitive. Well, the idiots at Kitchenaid must think we're all idiots since you have to set the "original recipe" temperature and the recipe time in order for the convection oven to work at all--then if you find you need more time, guess what, you have to do it all again!!