Summary: In our model the convection fan does not shut off in the BAKE mode and light baking, like cheesecake and meringues and layer cakes don't rise well. An Off/On switch on the control panel would fix this problem but the parent company, Corportate Whirlpool told me to change my recipes or the cooking time. Used these recipes for over 40 years with no problem in ovens without a constant fan.
Summary: Total waste of money. Think long and hard before buying this convection oven. The convection fan NEVER SHUTS OFF EVEN IN BAKE MODE and Whirlpool said that was the way it was designed. Try baking anything like cheesecakes and meringues or even layer cakes - they dry out too fast, crack and the front bakes before the back.
Summary: Terrible customer service! Ordered my first one and had continuous water leaking into the oven every time I opened the door when slow roasting a pork or turkey for example. I had six service calls in one year! One call, they replaced the fan. The last service call, the technician was told to cover my electrical unit with a heat tolerant duck tape! One week before my mothers 95th Birthday Party, with 50 people coming to my house, the oven would not shut off!!!
Summary: We bought this as a remodeling replacement for a 14 year old 24" Kitchenaid double wall oven. This oven has easy-to-use features, cooks evenly and very quiet. We love having the convection feature on both ovens. The large windows and lights are great for checking food. The fan runs a long time after use but is fairly quiet so we don't notice it. It was recommended by a serviceman to allow the ovens to preheat completely before using.
Summary: We purchased this double oven and had it installed in November 2013. We were very excited to see it in place! It looks great...very professional. But it takes a l-o-n-g time to pre-heat (10-15 minutes), and then the temperature drops precipitously when you open the oven to place your baking/roasting pan inside. The oven DOES NOT show in its LED readout that the temperature has dropped...just shows the ideal temperature you have set.
Summary: We've had these almost 4 weeks. They work. The controls are easy to use and understand. They cook evenly, no problem. We've used the probe it works fine, convection works fine. timer works fine. The "kitchen timer" is helpful. They have a "filing cabinet" type pull out in each oven (just one per oven) that's great for basting the X-mas turkey. The turkey was the best we've cooked in an oven, We've been oven cooking turkey now for over 40 years.
Summary: I have owned it for over a month, and it performs perfectly. I researched this oven and it has lived up to the great online reviews. My wife really likes the new controls, the heavy duty door & handle (our prior Jen-Air oven has a terrible door design); but mostly the nice "Blue" enamel interior and the large window on the door.
Summary: KitchenAid promises that "Even-Heat(TM) Technology delivers innovative performance so you won't have to rotate pans or use baking stones." This is just not true. Our cookies at the edge of the baking sheet and the edge of our pies gets burnt whereas the middle cookies and center of the pie is perfectly cooked. I called KitchenAid customer service, and they sent a service tech who was only allowed to test the temperature at the CENTER of our oven.
Summary: KitchenAid advertises their EvenHeat Technology heavily, with marketing quotes such as "no need to rotate your cookie sheets" and "designed to have even heat across the entire oven". NOT TRUE. At 350 degrees, my oven has a temp of 350 degrees in the MIDDLE, but closer to the edge of the oven the temp gets upto 397 degrees. That's 47 degrees hotter than the center!! KitchenAid refuses to even acknowledge that there is an issue.
Summary: Bought this appliance about 2 months ago t replace an old kitchenaid. Chose it over Viking in the end due to value and for the overall appearance. I got it with the prohandle in stainless steel and it looks great. SO many compliments. Plus it cooks well. I hope this one lasts me a long time!