Summary: This oven looks great. Unfortunately, it has a fatal design flaw. There is a thermal fuse mounted above the door (just behind the control panel). When you open the door hot air has a clear shot at the thermal fuse which is rated at about 150F. So, when the oven works it makes hot air (often warmer than 150F) that then blows the thermal fuse so that the oven no longer works.
Summary: This oven looks great but it isn't designed to work. There is a thermal fuse that is mounted above the door, just behind the control panel. When you open the door hot air travels a clear shot up and past the thermal fuse that is rated for about 150F. The cooling fan makes sure that some of that air goes past the fuse. The best part is that the fuse must be replaced each time it blows.
Summary: Agree with other review that the non-stop fan at the rear of the oven is a major flaw which ruins baked goods placed at the back. Warm-up is super slow, faster if using convection (which adds another heating element). This is a pretty unit inside and out, which sold my spouse. This is not a good oven for baking.
Summary: This oven is made of great materials. The physical quality is top notch. The door is weighty and the interior glass is edge-to-edge, so it cleans easily. The racks are very sturdy, and the bottom Satin-glide one is really strong. The interior cleans up well, and always looks new. The lighting is really good. The glass control panel responds perfectly to light touches, is easy to clean, and looks really great.
Summary: EvenHeat Technology does not work! My oven is 47 degrees hotter at the edge than it is at the middle at 350 degrees. KitchenAid admits that EvenHeat Technology does not work. I had two service calls, and KitchenAid would only allow the service tech to measure the temp at the middle of the oven. Since my issue was that my cookies and pizza were burning at the edges, this made no sense at.
EvenHeat Technology Does Not Work and Customer Service Won't Help
Adoptive Dad, Amazon
30 May 2013
Summary: We have the KEBS108BSS with Even-Heat(TM) Technology that "delivers innovative performance so you won't have to rotate pans or use baking stones". Well, we have cooked several things now, and everything is getting burnt on the back and side of the baking trays. We called KitchenAid customer service, and they sent out a service tech.
Summary: Kitchen Aid needs to correct the flaws in this new oven and refund every buyer. An oven that never turns the convection fan off is a convection only oven, even though this is sold as a convection and regular bake oven. Every muffin or cake is burned at the back facing the fan and Kitchen Aid claims that this is how it is supposed to function. I have had two service companies come out and call Kitchen Aid and get the same responses.