Summary: agree with other posters -- it's incredibly slow to heat up, there is ALWAYS a fan blowing (so it's annoyingly loud) whether you pick convection or not and it takes forever to cool down (again, you get a nice, whistling fan to listen to the whole while). I used to love baking and now kinda dread it. If I had money to burn I'd just get a new oven - but, alas, I am stuck with this good looking but awful to use oven. I regret this KA purchase.
Summary: This oven looks great but it isn't designed to work. There is a thermal fuse that is mounted above the door, just behind the control panel. When you open the door hot air travels a clear shot up and past the thermal fuse that is rated for about 150F. The cooling fan makes sure that some of that air goes past the fuse. The best part is that the fuse must be replaced each time it blows.
Summary: Agree with other review that the non-stop fan at the rear of the oven is a major flaw which ruins baked goods placed at the back. Warm-up is super slow, faster if using convection (which adds another heating element). This is a pretty unit inside and out, which sold my spouse. This is not a good oven for baking.
Summary: This oven looks great. Unfortunately, it has a fatal design flaw. There is a thermal fuse mounted above the door (just behind the control panel). When you open the door hot air has a clear shot at the thermal fuse which is rated at about 150F. So, when the oven works it makes hot air (often warmer than 150F) that then blows the thermal fuse so that the oven no longer works.
Summary: My wife and I had a home built around May of 2013 and we upgraded to Kitchenaid stainless steel appliances and this oven was intalled "in the wall" - it is installed in our cabinet. We did not opt for the double oven, rather we have the Kitchenaid microwave above it which looks like a double oven. Two days before our final walkthrough, my wife and I hired an inspection company to look at the house with us. We noticed that the touch display was not working on the oven.
Summary: EvenHeat Technology does not work! My oven is 47 degrees hotter at the edge than it is at the middle at 350 degrees. KitchenAid admits that EvenHeat Technology does not work. I had two service calls, and KitchenAid would only allow the service tech to measure the temp at the middle of the oven. Since my issue was that my cookies and pizza were burning at the edges, this made no sense at.
Summary: This oven is made of great materials. The physical quality is top notch. The door is weighty and the interior glass is edge-to-edge, so it cleans easily. The racks are very sturdy, and the bottom Satin-glide one is really strong. The interior cleans up well, and always looks new. The lighting is really good. The glass control panel responds perfectly to light touches, is easy to clean, and looks really great.
EvenHeat Technology Does Not Work and Customer Service Won't Help
Adoptive Dad, Amazon
30 May 2013
Summary: We have the KEBS108BSS with Even-Heat(TM) Technology that "delivers innovative performance so you won't have to rotate pans or use baking stones". Well, we have cooked several things now, and everything is getting burnt on the back and side of the baking trays. We called KitchenAid customer service, and they sent out a service tech.