Summary: When I purchase technology items from Amazon, they always work for me (I usually read reviews first and that some people have problems with certain items). I think this is the first time I have purchased a technology product from Amazon (although it was via a seller) that doesn't work. I put in a DVD movie and tried to play but it did not play. When I went to My Computer and double clicked on the DVD writer icon, it ejected and asked me to insert a disk!
Dreadful product and truly awful customer support from this supplier - avoid at all costs!
Mike Brown, Amazon
8 March 2014
Summary: This unit failed under light use in less than 12 months. Supplier agreed to replace it but refused to replace it until it was 'returned to base' first. Have waited over 7 days and no replacement has arrived. Finally got fed up of having my PC in pieces and bought a Sony unit locally. Avoid using this supplier - their customer service is dreadful - they are only interested in company policy and care nothing for their customers inconvenience.