Summary: I think that it's shameful that Plextor can't manage to keep their firmware up to pace with new movie releases. Movie play back is a basic function of this drive. I found the rudeness of their tech support to be the last draw.
Pros: When I first got the drive it worked well.
Cons: Over time the drive increasingly had difficulty playing bluray movies. I would experience picture break up and audio scratches. For the longest time I assumed these were authoring errors with discs, Powerdvd, or dirt on the discs. I always kept the firmware up to date. But, recently, the problems...
Summary: So I'm learning that NewEgg's RMA policy is 30 days?!? I hear Plextor support is terrible from the two hours I just spent on their forums trying to diagnose why it just stopped reading all media.
Summary: Did not work. No support from NewEgg because it's been sitting in my drawer for nine months while waiting to be installed in my new rig. Plextor customer support also horrible.
Pros: Plextor is usually a good brand. I bought this for a rig I was building, and it sat in the box for 9 months until the rest of the computer was together. As it turns out, it is defective and did not work out of the box. Of course, NewEgg is not interested in a replacement at this point, so now it'...
Cons: Horrible experience with Plextor. Supposed to be quality, but it's just junk.