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LG GGW-H20L
5.2 out of 10

LG GGW-H20L

The GGW-H20LI gives you the ability to burn Blu-ray discs Read more

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Reviews and Problems with LG GGW-H20L

Showing 1-10 of 21
Overall 2
2.0

P.O.S.!!

Anonymous, Newegg
18 August 2009
  • Summary: dont buy!!!
  • Pros: ZERO!!!...oh wait new egg customer support is awesome!!!
  • Cons: Does not read blu ray and barely reads other media!!!
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Overall 2
2.0

Software = Garbage.

Chris S., Newegg
13 August 2009
  • Summary: Should have spent $150 -less- and simply got a DVD burner for my new build.
  • Pros: Fast and quiet drive, nice looking front panel.
  • Cons: Software. Cyberlink suite is garbage. Will not play any Blu-ray movie I own. Even after all "updates" it still wont play. DVD played fine, Blu-ray will not. The whole point is to play and burn Blu-ray discs, under Vista 64bit OS.
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Overall 2
2.0

Software makes this useless

Kenneth S., Newegg
13 August 2009
  • Summary: I can only give this one egg because the purpose of having a BlueRay burner without buying other, working software is defeated by the uselessness of the bundled Cyberlink software for Vista 64 bit.
  • Pros: Very fast drive, quite, recognized and installed as a ODD in Vista 64 Bit.
  • Cons: Cyberlink Software. The whole purpose of this drive is to play and burn Blue-Ray discs. The Cyberlink Software is absolutely horrible. It will not play any DVD's/Blue Rays on Vista 64 bit. Customer support is marginal at best and can't seem to trouble shoot outside cutting and pasting from a manual.
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Overall 2
2.0

BEWARE. NO SOFTWARE

Jordan P., Newegg
1 August 2009
  • Summary: I am not impressed at all with newegg customer service. I doubt I will ever buy anything again from them, unless it just cannot be found elsewhere all based on this buying experience.
  • Pros: nice drive, no complaints
  • Cons: NO SOFTWARE INCLUDED. I contacted newegg and they said it was shipped as advertised. Many others on here received software after complaining but not me. You will end up dropping $100 more on PowerDVD or something similar in order to watch Blu-rays.
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Overall 2
2.0

LG is really NG

Anonymous, Newegg
5 July 2009
  • Summary: Save yourself a major headache and buy a Sony, Samsung, Pioneer, etc. optical drive. The Samsung CD burner/DVD combo I bought 5 years ago still works fine!
  • Pros: none - there's nothing "pro" about 2 bad drives in a row!
  • Cons: I don't know about this particular LG burner but I can tell you the $159 LG blueray burner I bought from NewEgg last month (now discontinued) was bad right out of the box (bag?), and the LG DVD burner I bought died a week after I bought it. LG's tech support totally sucks (they're obviously readi...
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Overall 2
2.0

Problems in Vista Ultimate

Anonymous, Newegg
30 June 2009
  • Summary: Drive not recognized in Windows Vista. Device Drivers fail to load with Error 10. After a month of working through with tech support - LG could not help. Microsoft, could not resolve either.
  • Pros: None
  • Cons: None
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Overall 2
2.0

Rare Dissapointment

Ivan L., Newegg
7 June 2009
  • Summary: Love Newegg!
  • Pros: Good price. Super fast Shipping. Exceptional customer service...Newegg quickly issued an RMA and spared me of any restocking and shipping expenses.
  • Cons: Even though this is an OEM product, the picture shows the drive with software and cables. However, only the bare drive arrived. I do not care about the cables, but the unit is not good to me without the software. Newegg: please update the pictures to remove the software and avoid additional compl...
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Overall 2
2.0

wow

Michael H., Newegg
7 June 2009
  • Pros: Reads both formats
  • Cons: started clicking while installing a game and then gave out after the 33d day i had it and since this is only a 30 day return i dunno if i can do anything about it
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Overall 2
2.0

image viewer misleading

Clement M., Newegg
6 June 2009
  • Pros: Price
  • Cons: Image viewer shows OEM software and cables. No software or power cable were included. The software is "OEM". If this is not part of the "OEM" product then the image should be deleted.This is misleading. E-mailed Newegg. Refuse to send OEM software.
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Overall 2
2.0

Garbage Software

David M., Newegg
6 June 2009
  • Summary: This drive is fine for data use, but why buy something like this to not be able to watch HD content at all?
  • Pros: Drive installed quickly and easily for data use.
  • Cons: The Cyberlink software that comes with the drive is pure garbage. Many of the built-in links to update components are broken. It took a lot of work to get the software to limp along and play DVDs. (The link to pay for an upgrade worked just fine.) In the end, I cannot play HD DVDs or Blue Ray bec...
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