Summary: Was unable to test the drive within NewEgg's 30 days, so attempted to resolve the issue with Asus but even after they acknowledged that the drive was faulty, they refused to make good. I have personally boycotted the company and have influenced others, steering purchases away from ASUS.
Pros: It is short, so can be used to occupy an empty drive bay in the event that the faceplate turns up missing.
Cons: Claims to burn DVDs. Unable to produce even a single working DVD. Too light to work as a doorstop. Too bulky for a paperweight.
Summary: Because of poor customer service, I have now boycotted ASUS. The drive has been replaced by a comparably priced burner with LightScribe from a competitor and is now sitting on a shelf (doesn't even work well as a book stop). Customer service is important. WILL NOT BUY ASUS AGAIN!
Pros: Gave me a taste of ASUS customer service before I had a chance to make a larger ASUS purchase.
Cons: Only burnt coasters. Through troubleshooting, I verified that the drive itself was the problem, found mentions of other people having similar issues, and even saw mention of a bad batch of drives, and a member of ASUS support agreed that the drive was bad. After several months of back-and-forth w...
Summary: Newegg has consistently delivered great prices and dependable delivery at a great price. I use them exclusively for all my hardware needs even if a like product is available locally because of the outstanding selction and customer service.
Pros: Quiet dependable. I have bought three and they all have performed perfectly.
Summary: I'm using this drive on a Linux-only system, so I can't comment on Windows or MacOS software. (I seem to recall it came with a Nero disc, but I've got an unused pile of those gathering dust, and I'm not positive which drives came with which discs.)
Pros: Reads and writes are both (mostly) reliable -- but see below. No coasters so far, but I've only burned about a dozen discs.
Cons: I've had problems reading the last 100MB or so from DVD+R discs that are filled to capacity. An HP drive has no problems with the same discs.
Summary: This comes after my New Asus Mobo I too had to flash it to get the board to reconize my Phenom chip. This is getting old newegg. It's as though I'm getting refurbished parts at an New price just to have to ship the product back out of my own pocket.
Cons: Bought 2 these drives and both did not work when I received them. 1 eventually worked once I did an flash update from Asus. The other is DOA and have to pay just as much to ship the drive back.. wow