ASUS External 12X Blu-Ray Burner with USB 3.0 BW- The product has flaws :Some DVD's will not eject and and hang in play mode
Greg Fuller, Amazon
14 March 2014
Summary: ASUS External 12X Blu-Ray Burner with USB 3.0 BW- The product has flaws :Some DVD's will not eject and and hang in play mode . The product ships with no clear instructions on how to resolve a stuck DVD problem - nor is there any information on the ASUS website. The ASUS company does not support the product with any service . There is a phone number -but they have not responded to a voice mail that I left over two weeks ago .
Summary: I'm using this in my home because I have tried 4 different disk drive and none of them have worked. Easy, plug and play. Its big and bulky. Could have been a slot loader, that would have made it a lot smaller. also loud.
Summary: The installation disk asked me to update the firmware by clicking on a link that took me to the Asus' website. The link that automatically updated the firmware didn't work, but I found the location manually. The problem was that there was no option for Windows 7, only Windows 8. The drive is advertised as Windows 7 ready.
Summary: I have owned this drive for approximately 6-12 months now... I can't really recall the exact timeframe. When I got it, it was the fastest external blu-ray drive out there. Out of 20 burned Blu-Ray's I have made about 5 coasters, and only using Nero. That's always sad, but you can never tell if it is the software, the drive's, or the disc's fault. It burns reasonably fast on 4X media. I have not tried faster media such as 6x.
Summary: I work with video & photo files and have been using an Iomega Super 24x DVD Writer for the past few years and have burned 1,000+ discs with this drive without any issues. Since everything is going Hi-Def, I decided it was time to invest in a Blu-Ray burner with USB 3. I researched many different brands and models and decided on this one because it had all the features I wanted plus there was a $20 mail-in rebate.
Summary: Not having a working eject button is really poor design and surprising for an Asus product. I definitely would not have bought this drive if I had known about the defective button. I'm very tempted to try and pull off the cheap plastic housing to see if the unit inside has its own enclosure and could be used by itself. I usually buy Plextor drives and this will be the last time I don't.
Pros: The specs on this drive are pretty good, which is why I bought it. That and the confidence I had that an Asus product would be good quality.
Cons: This drive is encased in a weird plastic housing with a big flip down door in the front. If you pry that door open, inside is the real unit with its own eject button and tray door. The exterior eject button is this weird, mushy panel on the right front corner of the housing. It only works sporadically and there is no tactile feedback to let you know the button has been properly pressed. I just use the operating system software eject to open the tray door, it's less fr...