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Asus BW-12D1S-U
8.6 out of 10

Asus BW-12D1S-U

Fastest 12X Blu-ray burning speed and best burning quality by Read more

Great Deal: $123.99

Reviews and Problems with Asus BW-12D1S-U

Showing 1-10 of 11
Overall 2
2.0

REBATE SCAM

Dennis, Amazon
12 February 2015
  • Summary: DO NOT BUY ASUS products if the rebate is important to you. You will never the rebate. Check the Internet. They deny all the rebates after they make you jump through a long list of rules. I sent them everything they requested and they deny receiving the barcode and serial number.
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Overall 2
2.0

Asus DOESN'T KNOW HOW TO PROCESS REBATES!!! ...

Marshall, Amazon
29 September 2014
  • Summary: Asus DOESN'T KNOW HOW TO PROCESS REBATES!!! I purchased this item because there was a $20 rebate. I made copies of everything I sent in. I just got off the phone with an Asus Rebate Center representative who said I clearly did everything right, and the rebate is still DENIED!!!
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Overall 2
2.0

Worst Customer Service.

Zelmar Kitchen Designs, Amazon
21 July 2014
  • Summary: Asus has the worst customer services I have ever had the displeasure of contacting. My product broke and they are making ZERO effort to replace it. If you want to be lied to and sent in circles, spending hours on the phone with people unable or unwilling to help this is the brand for you.
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Overall 2
2.0

Very Poor quality product

Bobo, Amazon
15 February 2014
  • Summary: I bought this one new through Amazon, and it worked only for about 5-6 times using Power2Go. After that it stopped working and displayed "unknown error". I went through the RMA process, and got a new one after 1 month.
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Overall 2
2.0

Rebate process broken, firmware update defective, customer support C- avoid the trouble

forlitke, Amazon
15 February 2014
  • Summary: Asus failed to properly scan the submitted printed Amazon invoice - they scanned garbage and refused my rebate. Asus emailed with instructions to USPS the forms to their San Diego rebates office - so I send 3 copies of all requested information. As expected ASUS never responded.
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Overall 2
2.0

Burnt ~ 30 BDs - then it died

Long Time Amazon Customer, Amazon
29 June 2013
  • Summary: Purchased at end of April - but didn't use this until the end of June - so it has been sent back for a refurb replacement. THE NET: This burner made the BD media very hot - I suspect this was tied into the early failure (less than 30 BDs cut) - SO IF you get any BD burner that makes your media...
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Overall 2
2.0

ISSUE

ANAN KHALIQUE, Amazon
18 April 2013
  • Summary: Only have one star since I haven't been able to use it yet. Been having an issue with this ever since buying it. Issue: PC does not recognize it. Things I Did: - contacted ASUS who claimed the drive does not support Windows 7.
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Overall 2
2.0

User Review

Roderick_W, NCIX.com
20 February 2013
  • Summary: Thinking that an external drive would be more convenient, Asus name assured quality, and Cyberlink software (which I use successfully on another computer)was a bonus; I was confident about this purchase. WRONG!! I could not believe how slow writing was on all 3 computers I tried it on.
  • Pros: none that I can see
  • Cons: Extremely slow compared to internal LG product. Software flaky
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Overall 2
2.0

It ain't Amazon's Fault

jimn5dc, Amazon
2 May 2012
  • Summary: I had problems with delivery, and Amazon did an outstanding job, overcomming delivery problems. ASUS a Zero-. The software does not install, and I have spent close to 3 hours trying to contact ASUS.
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Overall 2
2.0

Que dire d'un graveur avec un taux de 100% d'échec en gravure?

ile-avalon, Amazon
14 September 2012
  • Summary: Ca commence mal, le premier test de gravure se termine par un échec, j'ai opté pour des Sony BD-R 25GB 6x, la gravure a échoué à 30%. Côté lecture, rien à dire, du moins pour l'instant...
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