Excerpt: I purchased this to replace an Asus router. Staples leads customers to believe this is an AC router, but it is not. Also, there doesnt seem to be a way to use Wake-On-Lan, apparently Netgear doesn't allow that. Tried contacting Netgear - kept me waiting 45 mins only to tell me no agents available & to try later.
Excerpt: I've had two of these routers and both have died far too soon. The current router is about a year old and it is now a big brick with ports. All lights come on but no internet data makes it into any of the ports. I've tried resetting it several times and nothing. However, if I plug the cable from the modem directly into the computer then all is well. I'm off to Staples to select another router but it certainly won't be another WNDR3400.
Excerpt: I had the exact same router but version 2. When it died, it had served so well I wanted another one. They sent me version 3. The wi-fi doesn't even reach the deck or the downstairs tv which the old one did with ease.Netgear support knows there's nothing wrong with it so they have you switch channels until they hang up. 3 times.Unacceptable. Bringing it back.
Excerpt: I got a good deal on the price, however, I have been unable to connect it. When I go online to get help, the website sends me to an 'after-market' site that wants to charge me $9.95 to get assistance. The enclosed instructions are not suitable for a relatively new or older user.
Excerpt: Researched different routers and talked to the techs at Staples to find out what one would fit our purposes. Husband hooked it up with his computer and everything seemed to work fine, however with my computer it was and is a different story. Couldn' t get internet access even though my computer could access the router. Spent hours over two days with Netgear on-line support with no results.
Excerpt: Tried our best to research this before purchase to make sure it was what we where looking for. We even spoke to the tech support guys at Staples and they assured us that it would do what we wanted. Well my husband set it up and it worked with his computer and our iPods, but I could no longer connect to the internet with my computer even though I was connected to the router, the only way I could get on-line was via a LAN line running across my living room.
Excerpt: Was told would put out better signal than old Linksys WRT54GS but not true. Having trouble getting signal in 1690 sq ft home and never did with Linksys??? Was out of town and missed return date so am stuck with Netgear N600 with lower signal.
Summary: You get what you pay for, I guess. Router works, except when it doesn't. Every 3-4 days it will start dropping connections and re-starting them on all my devices. My Windows PCs handle it pretty well, but I can tell on Android that the network disappears then reconnects over and over. I start to notice slowness on my Chromecast and other devices. Resetting the router by cycling power seems to cure it for a while, but flakiness always returns within a few days.