Summary: Further to my previous review, it took 10 days for Y-Cam to confirm that the Camera was faulty and they stated they will arrange for the collection of the faulty camera, and delivery of a new one on the same day or the day after. 3 days on, they now state that it was the fault of UPS, the couriers, who failed to do the exchange in the depot or something ridiculous like that.
Summary: Bought this camera, SD black, based on reviews. Right away I was not able to set it up for WiFI since respective menue is missing.I hade no other choice then to connect camera with patch cable. Send 4 service request to Y-Cam over a periode of 4 weeks but no response at all. I do not recomment this camera at all. It is a waste of money and does not even work as a paper weight.
Summary: i was very leery about buying this but i am so glad i do, i had to update the firmware, thought it was off but super simple to do, no problem! the app works great and fully set it up on my mac now i can look in at my house from my iPhone anywhere and anytime! took a couple tries to get thru my firewall but tech support was great too, i missed one ip type for dns and they spotted it right away! since then it's been awesome!
Summary: I was shipped a defective product that didn't work. I contacted the manufactures of the product. The only phone support line is a toll number in the UK. Filling Via the web site they have only responded 4 times in 11 days. The support guy keeps asking the same questions even though its clearly included in my submission and can be reviewed by support. At this point I am sure this company is just giving me the run around in order to not support there own defective product.
Summary: Unfortunately the quality of this camera just doesn't match its price. It's cheaply made; feels flimsy, ball joint barely hold position. Worst yet the OS and web UI is complete crap. In its default config of 3 simultaneous steams the Camera is so busy transcoding that doing anything taxing in the web ui causes the camera to crash and reboot. On top of that the color in the video stream is just garbage day or night.
Summary: Did purchase the camera from Amazon one week ago, at the start it did'nt start with internert explorer it added the active y-cam script but didnot work, tried with firefox and google chrome it worked ok, but .. did'nt work wirelessly on all of them, called the support got a reply after two days saying due to security reasons of explorer you have to log as admin.
Summary: Good camera excellent optics but, its not designed for external use, you have to buy the additional shell, and then, the audio is not particularly useful. The Infrared works very well. Installation was reasonable easy, we will eventually have it running from LAN. The other area we find difficult to understand is it seems to say POE but we have not been able to get this to work, not can we see how it could work.
Summary: This is the first WiFi camera I've bought so I dont know if it is an issue with all makes of WiFi IP cameras but when used on WiFi there is an annoying lag of about 6-8 seconds so what your viewing is not live but 6 to 8 seconds ago. I ended up using a poweline adapter and connected directly to my router and disabled WiFi on the camera. Even with direct connection to router the mpeg4 stream is very laggy too so I just use the lower bandwidth version which is LIVE.