Reviews and Problems with Logitech Alert 750e Outdoor Master System
Showing 1-10 of 30
L. Vest, Amazon
2 July 2013
Summary: We live in a townhouse right adjacent to the street. There have been some incidents, nothing major, but cars broken into and planters stolen from the front two of the townhouses. I got this security camera to see what was going on and maybe get an idea of who was doing these things. I bought this camera because of its 24 hour capabilities and HD features. It wasn't as great as I thought it would be.
Summary: This product had severe issues connecting and it ultimately failed. I was able to connect to the camera and read the video stream, but their software never recognized the product. I spent two weeks with their support and never got past: Uninstall the software and reinstall it. For a high-end product, their support staff isn't trained to handle advanced technical issues and I wouldn't trust my home's security with this company.
Summary: I have 8 cameras in 2 systems in 2 different states. The quality of the images is fantastic, the PC interface is very good, and it is very easy to set up. Unfortunately, these systems have serious, chronic reliability problems. They routinely go off line and your PC needs to be rebooted and/or the cameras powered on and off, so if you do not have anyone at the location to do it, you are SOL. Logitech support sucks. As I write this, their support web site is down.
Summary: Do not buy this product. I purchased this system 18 months ago. Here are my takeaways: 1. The camera does not communicate with the network 95% of the time. Even though it may record to its internal SD card, it does not send video feed to the computer. I hoped that one of the MANY Logitech updates would fix this. Yeah, no. 2. There isn't an "always on" feature. In other words, you are hostage to the motion sensing capability of the camera.
Summary: 120819-000794] From the very moment I installed this very expensive night vison camera every thing work perfect but it does not save a file I called the suplier on international calls and they kept on hold and when they decided to sell them back the camera becaue there was no way to repair they hanged the telphone and I did sent them many emails and now no ansewers what should I do is there an address at Amazon that I can send back this camera ?
Summary: I have to say that out of the box, great system. BUT I have not owned my system for 1 year and it stopped working! When I called customer service, the dragged me in the mud to replace my system. I am writing this review because i still do not have a replacement. TOTAL WASTE OF MY TIME AND MONEY!
LOGITECH ALERT SYSTEM - SAVE YOUR MONEY BUY SOMETHING ELSE
J. Michael Rivera "Riv", Amazon
5 August 2012
Summary: If you are looking for an unrelaible system that has to be continuously reset and you enjoy spending time on the phone with customer service this system is for you!!!!!!! When working the daytime picture quality is good. Night vision camera quality is very poor, you will not be able to identify anyone at night with this system. When needed the system always seems to have a problem and does not always record.
Summary: I should have bought something else. These cameras are very choppy. As in, the video is not "smooth". I am getting about one image per 3-4 seconds. This is terrible. I have a $2000 brand new PC and all my equipment is well above the ratings on the boxes of the system. what we paid for this choppy terrible system that drops cameras half way through the night I could have easily put together something with much higher quality video and doesn't drop pictures and chop video...
Summary: If you have great luck then I recommend you buy this product immediately. People with great luck get it to work on the first try and don't have to spent hours on the forums or with customer support. If however, you do not have sterling luck, stay away from this product at all cost. I own a lot of logitech stuff, gaming mice, keyboards, webcams, so I thought, what they heck? Those work great, maybe their security system will be just as good.
Summary: I've had this for about 5 weeks and it worked fine until then... the camera is no longer detected and it doesn't work no matter what I try. DO NOT PURCHASE. Amazon won't let me return it since its been more Han 30 days ether!