Summary: I set this up and could see perfectly with the internal network. However, the external service was not good. I never could get it to work. I called everyone but they all pointed at each other. They mostly blamed my IP service for not allowing me to get a free channel out. Then they blamed my hardware. I got a new router, wireless modem, operating system, computer and still could not see it on the web. Useless.
Summary: Where to begin? Well, the camera works, but thats about all I can say positively. Let's start with the hardware. The unit is a nice design with no external antenna, but is a little on the big side. It has some flexible mounting options, though the backside mount has positioning limitations because of the power and network connections. The camera is pretty basic in capabilities.
Summary: The WVC54GCA has many significant problems with its firmware that Cisco seems to be unwilling to fix. I say "unwilling" because they have not updated the firmware in over a year. I say "significant problems" because there are bugs that are obvious and interfere with the normal operation of the camera. These include: * DHCP function does not renew its lease. You need to hard code the camera's IP address.