Summary: I've checked my inbox and my spam folder every single day. No response from them.
Pros: Feels like good quality hardware.
Cons: DLink "support" is all talk and no action. They made a public show by responding to my previous 2 star review here, what they have not done is respond at all to the customer service ticket CSP14024012 I created before posting my previous review.
Summary: It shouldn't be this difficult and I have already shipped the camera back to newegg.
Pros: Newegg shipped it fast, great packaging. Camera appears to be well built and functioned extremely well when on a wired network connection.
Cons: Wireless operation extremely difficult and troubleshooting was a nightmare due to lack of documentation. I have a D-Link DIR-850L router. I assumed using another D-Link "Cloud" product with it would be simple. After 2 hours of trying to get these two to work together I gave up. It would not find my wireless network in the setup wizard, and would only connect via WPS. But shortly after getting a successful WPS connection, the camera power and network LEDs began to flas...
Summary: Packaging claim of Zero Configuration is misleading. Setting up product is complicated if not impossible - requiring downloading new browser, reconfiguring router browser and security settings. After several hours of phone with D-link ADVANCED tech support, they were unable to help guide through configuration and set up.
Summary: Wireless installation was impossible! I was not able to install neither on my apple side nor on the Windows side (I have a boot camp)! Another issue is that the base plate for installation was not compatible with the base of the camera! Keep away from it!