Summary: Had it for less than a week. Could not get much support from ZyXEL. They basically told me they could not help, and that i should return it to reseller. Ended up ordering a Asustor AS-200TE. Much happier with this product, and they even have support that at least tries to help.
Summary: Apparently this is a big issue.... And ZyXELs' fix doesn't work.... And if you want the unit replaced, you have to accept a refurb despite the fact that you JUST paid for a brand new NAS. TERRIBLE
Summary: I recently bought one of these refurbished and was very pleased. I then bought a new one for my Accounting firm to back up all our tax files but it showed up DOA. Apparently a whole lot of these have firmware issues that keep them from booting correctly. Watch out....
Summary: Purchased on December 8 (delivered December 12, 2013), unit failed to complete start-up cycle. Returned and ordered a replacement on December 14 (delivered December 17, 2013) and replacement unit demonstrated same symptom.
Product is delivered defected – firmware is broken!
Zeljko Delic, Amazon
21 May 2013
Summary: Upon unpacking and connecting NSA320 I wasn’t able to find it using NSA search tool. I tried restarting NSA, changing cables and computers – nothing helps. Finally, I realized that other people has similar problem and cause is broken firmware.
Cons: Does not work. I have tried everything (and then some). I made sure the 1.5TB drives I put in it had no partitions (abother brand said to be sure this was the case or the OS would not load). When that didn't work I bought 2 brand new 2TBs- same thing. I even built a Windows 2003 Server and config...
Summary: Installed two WD 2TB Red drives and booted up the box with much excitement. But, to my disappointment I could not get the software to locate the device. System status light kept flashing when it was supposed to be steady.