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Western Digital 	WDBCTL0020HWT
8.4 out of 10

Western Digital WDBCTL0020HWT

Great Deal: $149.00

Reviews and Problems with Western Digital WDBCTL0020HWT

Showing 1-10 of 379
Overall 4

Disappointing & Waste of Time

Ilan B., Newegg
23 March 2015
  • Summary: BOTTOM LINE FIRST: Does not truly provide cloud functionality. Use free cloud services for remote access, and cheaper alternatives for expanding your LAN storage. You CANNOT connect remotely without using the WD software. This is because this drive (and apparently all the rest of WD's products) uses AFT protocol to locate the local drive on the local network. This does not work over the internet!
  • Pros: Solid design for its limited intended use.
  • Cons: 1. Does not offer any real benefit beyond other much cheaper or free solutions. 2. Marketing is misleading. The frustration with using it comes later.
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Overall 8

works good

Robert C., Newegg
7 February 2015
  • Summary: Plan on taking a day to set this up to run a house full of devises. Back up is good and important so it deserves the time to do it right.
  • Pros: 6 TB is what I need for all the pictures and documents I need to keep safe in my construction business. I have cloud backup online, but wanted something local and faster. This does the trick. We have I-phones, laptops, and desktops that all need a backup location and this works great. It is quiet and small about the size of a thick paperback book.
  • Cons: Very hard to set up and get used to working with. I spent 3 hours on the phone with there very good,free, tech set-up service after reading all the instructions, watching videos and trying to figure it out for myself for an hour. Once the tech mapped the drives for me it was much easier to find and run. The automated backup program works fine on my Windows 8 machines but does not work at all on the Windows 7 system. The setup and start up is far from intuitive or easy.
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Overall 10

User Review

RadiusN, Walmart
27 January 2015
  • Summary: I did not want to use cloud storage from a third party because they can restrict what you try to upload and after a certain limit you pay monthly. it installed easily but it took me a day or two in order to figure out how to use it, however, it was very intuitive and each day got easier and easier. After 72 hrs I am a pro. This is one of the best purchases I have ever made for my home based business. These things should be flying off the shelf.
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Overall 10

Its like having your own Netflix!

Future Web Inc, B&H Photo
24 January 2015
  • Excerpt: I love this thing,.. we download a lot of movies and use to upload to thumb-drive and then take to our TV, no more,.. now all of our movies are together and we can view them at anytime,.. this product was super easy to set up only took like 10 mins. I highly recommend.
  • Pros: Easy To Install, Fast, Reliable
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Overall 10

works Great

Dean O., Newegg
16 January 2015
  • Summary: for people that are good with networks and security it would be nice if you could connect without having to generate keys all the time.
  • Pros: I have this connected to my home network of 13 computers, And I connect to it remotely with 3 different I phones and an Ipad. I don't have a single issue.
  • Cons: making a new connect key code can be annoying.
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Overall 4

Don't use it to store important data

Julius P., Newegg
15 January 2015
  • Summary: This thing will go to sleep and lose all connection to the network. You will have to reboot it to get it to show up and use again. I had it for 7 months before it finally acted up.
  • Pros: Small, quiet, looks pretty.
  • Cons: Loses connectivity to the network making it completely useless. There is no fix!
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Overall 10

It works

A user, B&H Photo
13 January 2015
  • Excerpt: The best thing I can say about a product like this is that it just works. Plug it into the switch and it shwos up, at least if you are using Windows 7 or 8. It's quiet and doesn't throw off a lot of heat either. The need for an external power supply, even when in usb mode is annoying, but it's so standard that I can't really complain about it.
  • Pros: Easy To Install, Highly Compatible
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Overall 6

not bad, somewhat disappointing

David P., Newegg
22 December 2014
  • Pros: I haven't had this unit very long but overall I would say that the pro's out weigh the cons. It is a fully featured drive with several apps available from WD to help manage storage and back ups which is nice. Other than that I would say I like the look and set up is very easy.
  • Cons: Like a lot of people have mentioned data transfer is slow. Like really slow. I also continue to lose connection during transfers and back ups. I don't think I've completed one full back up yet because the connection keeps dropping out. I have quite a bit of HD video I'd like to transfer but completing the process has been somewhat difficult given the unreliable and slow connection.
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Overall 10

Great Product!

David W., Newegg
21 December 2014
  • Summary: Fantastic product overall. Would recommend it to anyone needing network storage with android, apple or Microsoft products that access your network.
  • Pros: This product is great and very easy to set up. 1. Access files from multiple devices at one time. 2. Access files remotely from anywhere using the WD website and java 3. I use a Sony Blu-Ray player and recognized the Cloud right away and was able to play all my pics, songs and vids! For the price it's great and you never worry about filling it up. All in all, best upgrade I've made to my network.
  • Cons: Transferring files to the device is a bit slow, but not unbearable. You need the latest Java to access files remotely from outside the network.
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Overall 2

wow this thing sucks

Eric T., Newegg
11 December 2014
  • Pros: cheap
  • Cons: * keeps dropping off the network. have to reboot it daily. * it's unbelievably slow. others have had this experience, i don't understand where smallnetbuilder gets their numbers. * doesn't have user nor share quotas. wth?
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