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Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)
7.4 out of 10

Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)

Great Deal: $192.80

Reviews and Problems with Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)

Showing 1-10 of 93
Overall 6
6.0

So far...

Adam V., Newegg
21 April 2015
  • Summary: I purchased this for $20 at a local brick & mortar retailer in their clearance items. I haven't even powered it on yet. I've noticed it's rather heavy, definitely not for lugging around.
  • Pros: It's a TB plus an external NAS housing that I managed to grab for only twenty bucks! Can't go wrong here, right?
  • Cons: Ethernet/RJ45 Connector Only - I'm somewhat disappointed that the housing has no USB or eSATA port available.
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Overall 6
6.0

Decent but annoyingly slow

Jerad G., Newegg
16 March 2015
  • Summary: I'll probably be buying a portable drive soon since the price and size of 2 TB is so much lower now, and the convenience/speed of USB 3.0 is better than this.
  • Pros: It works... it's 2 TB... it attaches to the network I got it so that I could keep my work and school files on it to be accessed around the house regardless of which computer I was on without having to keep duplicate systems on the computers and always be checking them. For this it works great. Sm...
  • Cons: When transferring files it's ridiculously slow, mostly trying to add them to the drive. My other purpose of the purchase was holding my pictures/movies/software/etc... if you get a movie that you want to watch, be prepared to wait quite a while as it transfers over.
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Overall 6
6.0

Ok but with faults

shane mikaere, Amazon
12 January 2014
  • Summary: Not bad, transfers are slow 2-4mbs takes forever if your transferring large amounts, also there's no USB for manual transfer which sucks, could atleast give you that option up and download initial large amounts. There's only one USB in for hdd expansion only.
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Overall 6
6.0

slow

rakuten
20 December 2013
  • Summary: Despite the ethernet connection, read/write is slow due to the limited chip and HD speed.
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Overall 6
6.0

Setup easy, speed kind of sucks

Fred P., Newegg
23 October 2013
  • Pros: The out of the box setup was easy. Download the software from the web, plug it in, and it's ready to go. I'm a iMac user.
  • Cons: It's SSLLOOWW! Transfer of 450gb through TimeMachine took eight hours! The WD drive and my iMac share the same router.
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Overall 6
6.0

Personal Cloud

Luffy76, Amazon
17 September 2013
  • Summary: I like it, but its ok. It seems to be a little slow and the drives heat up way too much for the use. I did not mirror them and used it as a 6TB cloud drive. I use it still and it is great for sharing with everyone in my family and not have to use facebook. So I like it, but its ok.
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Overall 6
6.0

So So SOHO NAS

Anonymous, Newegg
29 August 2013
  • Summary: Ok, I know I was not expecting the best from this unit. Being a single drive unit without any raid capabilities. Keeping with the rather pleasant My Book shape, this unit has no fan and relies on passive cooling to get the job done.
  • Pros: -At $130 its not a bad deal, I would never pay the full retails at $200 -Quite, low power usage -Very easy to use user interface, a bit on a slow on the response though -Cloud software to access your files anywhere -Multiple video streams without issue -Built in FTP server
  • Cons: -Slow large (250MB) file writes, 15-20 MBps Write and 40-60 MBps Reads (-egg) even the slowest green drives today have a write rate at 90 MBps, small file writes (3MB) did a bit better at 30 MBps -Unit could come with a fan to keep it cool and prolong the life of the drive -No Plug ins -Cloud sof...
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Overall 6
6.0

Firmware Is A Problem

Bruce A., Newegg
4 April 2013
  • Summary: OK - you should never update a working system - but there was a new media server in this update - and it seems to have features that I can use (still to be seen when I get my replacement). WD support seems good.
  • Pros: Great home based package. Lots of storage for a reasonable price. Recognized by my Win 7 system right off the bat.
  • Cons: Firmware is a problem. Lots of reported problems (read the reviews) but WD responds VERY slowly for update fixes. New releases break older working features (e. g. allowing the MBL to sleep when not being accessed). After the latest firmware update - my MBL went to sleep and NEVER woke up again. P...
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Overall 6
6.0

Enough bang for the buck

Grzegorz L., Newegg
13 March 2013
  • Summary: These drives have enough bang for the buck and I’ll probably buy more of them in the future but I wouldn’t use it for professional purposes.
  • Pros: I have 7 of these drives for the entertainment center. They’re ok for home use, like storing mass quantities of media and work ok with WDTVLIVE media player and network cameras using samba server and ftp. I disabled that Time Machine backups, Twonky media stream service and iTunes server.
  • Cons: Navigation through setup menus is painfully slow. Status LEDs burned out on almost all of them ( including two replacements, I gave up on RMA ). WD should add an option in setup to turn off status LEDs all together so the drives don’t look crippled when you have a few of them. There is no way to ...
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Overall 6
6.0

Fine Product, Horrible WD Customer Service

Matt C., Newegg
27 January 2013
  • Summary: My simple problem that rendered my product unusable (for the reasons I purchased it anyway) wasn't important enough for Western Digital to care. I will be staying away from Western Digital in the future because of their lack of interest in customer satisfaction.
  • Pros: After 6 months, I've had no problems with this drive. Although, I've only loaded it with about 300GB of stuff so far. I suppose speeds over my wireless are slightly higher than expected.
  • Cons: I had to update the firmware before I could fully use any of the Android apps and other network or remote features. I received some unknown error that prevented me from doing it myself. I submitted a ticket to Western Digital and it took over TWO MONTHS to get any communication back. Calling got ...
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