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Western-digital-wdbacg0010hch.33724536
7.2 out of 10

Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)

Great Deal: $122.99

Reviews and Problems with Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)

Showing 1-10 of 43
Overall 3
3.0

"Dreadfully slow device. No USB or eSATA connect options"

eurositi, CNET
18 July 2013
  • Pros: Software installation and firmware update procedures run smoothly.
  • Cons: No USB or eSATA connector on the drive! You can only transfer data to this drive at speeds between
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Overall 4
4.0

Painfully slow uploads

ThominCville, Mwave.com
18 June 2013
  • Summary: Loading files on this drive is painfully slow. Once files are loaded access is fine. It will stream 3 separate 1080p movie simultaneously w/o a problem. Remote access (you have to go through WDs site to access drive.(slow)) via PC is fine for small files but it will not allow you to download a movie from a remote location. WD will always blame this on your system.
  • Pros: Hackable - Streams well on local network .
  • Cons: SLOW - Customer service
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Overall 4
4.0

"Cheap and cheerful"

Tayjen, CNET
6 April 2013
  • Pros: The cheapest 2TB available. Wasn't too difficult to set up.
  • Cons: Very slow data transfer, speeds typically at 1-6MB/s over a wireless home network. Its actually quicker to stream films from the internet than from this drive.
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Overall 4
4.0

"Would not recommend for backups!!"

rotaxengine, CNET
27 December 2012
  • Pros: Nice box and good looking product so so for the software!
  • Cons: Errors generated from the start. Problem with software upgrades.
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Overall 4
4.0

Not bad, but not all its cracked up to be

Carl F., Newegg
25 December 2012
  • Summary: Let's be frank, you're not going to get a good local cloud on today's technology. Personal ISP service isn't there, wd2go.com isn't there.. WD itself, I don't think, really knows how to best implement this. Even the protocols its trying to work with are not fully developed (webDAV has several versions, none official, all not well fleshed out). This is half the drive WD really wants it to be. Kudos for trying though.
  • Pros: The MyBookLive is small, quiet, and can be easy to set up, IF you follow the directions. The problem is there are more than one set of directions. There are the directions in the quick start guide, the directions on the software installer and the directions in the user guide. All of them take you on a different path, it was so confusing which one to follow, I had to reset the device. There are some gotchas with admin user setup. I'm not sure if there is a way to recov...
  • Cons: Sloooooooooooooow. Very slow. Even on LAN. Just to play a video, I usually copy it locally to the machine I want to watch it on first before I play it. I've never gotten much milage out of this as a streaming server. This is not a cloud. WD's lying to you. Remotely, over the web, it's PAINFULLY slow. and No, it's not my network. I mounted this thing on my ftp server which is on the same LAN. Transfering files over ftp to the drive was faster than trying to do ANYTHING...
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Overall 4
4.0

"I'd go with a different vendor."

saltyfoam, CNET
11 June 2012
  • Pros: Good hardware.
  • Cons: Included software that doesn't work (WD backup still going after two days, some applications don't even run). Advertised features that don't work (iTunes server). Lack of support (more than two years to fix problems with backup software).
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Overall 4
4.0

User Review

Anonymous, Newegg
7 February 2012
  • Summary: Need for control and setup from remote computers on a network, the current applications makes it limited in it's applications and usage
  • Pros: Great price for a 3TB NAS storage device. The cloud software works great! love the WD 2 go software, once you get data on the drive.
  • Cons: Horrible software interface, that will not allow setup and other functions to be carried out by a remote computer as the adminstrator. Software only allows control from PC connected to router by ethernet, which doesnot work for me with my setup. Slow backup or transfer of large amounts of data if not connected directly to router.
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Overall 4
4.0

8 Hours of usage and bricked

Richard Y., Newegg
15 June 2011
  • Summary: It is probably just a fluke. If they all did this WD would have given up making these things back when 1TB was huge.
  • Pros: Price, Capacity, Speed
  • Cons: Hooked up drive and it worked just fine. Copied a few files to see speed and it was fast. Came home from work 8 hours after hooking it up and device is bricked. Status light is blue from moment it turned on and no ethernet lights at all. I saw a few posts in their forum with similar problems caused by it not wanting to wake up. RMAing the drive with WD and hopefully replacement will not have same issue.
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Overall 4
4.0

"Two words: head crash. Have I caught your eye? Read on."

lorikoliver, CNET
9 April 2011
  • Pros: The drive worked fine up until it stopped working. I had no complaints, but relied on it too heavily. All my eggs were in this basket. My bad. Can't blame the drive for that.
  • Cons: But then something happened, and I cannot say exactly what, to make the drive start grinding. It was not writing, it was scratching the disc. The sound was not dissimilar to the sound it makes while writing, so I let it go. Big mistake. All data was irrec
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Overall 4
4.0

Nice first impressions, useless longer term

Andrew Simpson, Amazon
8 January 2014
  • Summary: Pros: 1. Excellent user interface 2. Easy to get working 3. Works well with Linux 4. ssh is included & easy to turn on Cons: 1. Firmware upgrade stopped it working. Luckily ssh could be re-enabled by jumping through hoops, so I had no data loss. 2. Slow. Very, very slow. Copying 1TB of files took the best part of 2 weeks, at around 1MB/s. 3. Mobile apps for accessing it are even slower, to the point of near uselessness 4.
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