Reviews and Problems with Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)
Showing 1-10 of 119
James H., Newegg
14 June 2015
Pros: It's a network drive.
Cons: It was never stable. I'd set it up and no matter how I'd set it up, it was disconnected a few hours later. Which makes it difficult when one of the things I used it for was my iTunes Library. Flaky from the beginning. I consulted with WD several times, they'd tell me something else, and it still ...
Excerpt: Drive was available for a few days and then became inaccessible. Nothing could be done to resurrect it. I tried my Linux desktop and laptop as well as my Windows7 laptop and not one of them could access the hard drive after a short time. Completely and totally D-E-A-D!!!
Summary: A prior WB NAS device has built-in utilities to move data to and from a USB hard drive plugged into the NAS device. This item worked, but didn't have that capability, even though the product literature implied that it did. I need that feature, so had to return the device.
Pros: None, you shouldn't ever ever ever buy a WD product.
Cons: Where can I start. This this doesn't work whatsoever and they never update the firmware with any relevant fixes. Itunes media server has NEVER worked on it. When I first bought it, we renamed the device and once renamed, you couldn't connect to it anymore, it would not accept any username or pass...
Summary: I'm not often compelled to write negative reviews, but this drive is UNBEARABLY slow. I have other Mybook drives that don't have nearly the hang ups this drive does. deleting or moving large amounts of data is a nightmare on this drive.
Summary: I've done everything right! Netgear R6250 Router with proper settings, CAT 6 Cables less than 10 feet long, GB network card on PC wired to the router as is the My Book and I get 700Kb transfer rates max. I've spent hours reading their poor support doc's that led me nowhere.
Cons: Promised features that never work. No USB. Slow, slow, slow. Keeps dropping connection for no reason.
Summary: I bought this unit as a back up for my system and to use as a media streaming device, along with being to access my data from my android devices and laptop. Set-up was straightforward with good online guides from WD.
Pros: 2 x 3tb green drives, easy, but slow to turn into RAID 1 No fan so silent. Software for remote access seems to work OK, could access from my laptop and android devices.
Cons: Software that comes with device only backs up data files, so cannot do a full system backup without buying a product like Acronis. On a full gigabit network was often seeing transfer speeds as low as 0.3mps. DLNA is pretty much unusable, if it does connect it keeps buffering then it disconnects. ...