Reviews and Problems with Western Digital My Book Live Series (WDBACG0010HCH / WDBACG0020HCH / WDBACG0030HCH)
Showing 1-10 of 500
James H., Newegg
14 June 2015
Pros: It's a network drive.
Cons: It was never stable. I'd set it up and no matter how I'd set it up, it was disconnected a few hours later. Which makes it difficult when one of the things I used it for was my iTunes Library. Flaky from the beginning. I consulted with WD several times, they'd tell me something else, and it still ...
Summary: I'll probably be buying a portable drive soon since the price and size of 2 TB is so much lower now, and the convenience/speed of USB 3.0 is better than this.
Pros: It works... it's 2 TB... it attaches to the network I got it so that I could keep my work and school files on it to be accessed around the house regardless of which computer I was on without having to keep duplicate systems on the computers and always be checking them. For this it works great. Sm...
Cons: When transferring files it's ridiculously slow, mostly trying to add them to the drive. My other purpose of the purchase was holding my pictures/movies/software/etc... if you get a movie that you want to watch, be prepared to wait quite a while as it transfers over.
Summary: I was concerned reading the reviews on this product... how can there be so many 5 star and 1 star ratings?? Oh, I know... buyers might not understand what this is. I read one review where someone complained they could only access via their network! No kidding, the name of the product is NAS.
Summary: When I first setup this drive, I used Mirroring which is RAID 1 so 6GB was only 3GB. Issued started right after I copied 2.5GB of important files to the drive. It kept disconnecting. I ran system test and Drive B failed. RMA to replace just that drive wasn't available.
Pros: - Easy to connect to router and setup - Smallish footprint - Large capacity
Cons: - Unreliable HDD failed after 24 hours - Mirroring did not work to save Data from bad HDD - Lack of technical documentation - RMA will be the whole unit, not just the bad HDD.
Pros: Price, ease of use, Linux menu, customer service of both new egg and western digital is why I purchased this.
Cons: activity light went out recently. called WD, they sent me a refurbished unit that couldn't be logged into. Given access to customer support, they couldn't log in either. Western digital sent me a new unit and extended my warranty for an additional year!