Summary: I know I'm not an IT guy. I thought this was for normal people to install and use. I think the problem I first encountered was with my Comcast business gateway which does not support DHCP which the Sentinel expects. I ordered a static IP from Comcast and now I am able to access it. There are still some problems with the remote access feature. I also encountered a problem with an XP desktop that I was initially using to set up the Sentinel.
Summary: You have to download third party apps so you can really see all the functions. I don't like that, because if it has a proper Windows Server Storage edition, then it should come with all the proper functions like RegEdit, Control Panel, etc. The third party apps should be for added capacities and extra functions, not for the basic functions.
Summary: I'm a professional photographer and need safe, redundant storage for my photos. I'm not a super knowledgeable computer user, so this had to be easy for me to use. PROS: 1. Setup was easy. Just followed the instructions. 2. Works as described. 3. As far as the product goes, it's very quiet, does not take up much desk space and is very dependable. CONS: 1. The screen always states "SOFTWARE UPDATE AVAILABLE". When I update the software, the message does not go away.
Summary: Just a heads up to anyone considering the Sentinel DX4000...it will only configure its drives as Raid 1 or Raid 5. Keep this in mind if you're buying the 8TB version...you will only have 6TB available. Other than that, it's an ok NAS...just really slow.
Summary: Superior build quality compared to Seagate Blackarmor 4040. Setup was smooth and intuitive. The problem for me was the goofy nature of Win Storage Server 2008 R2 software that glues this thing together. Had problems with FTP access over a small and simple SMB network. WD tech support was unable to assist and recommended calling either Microsoft or Samsung.
Summary: This is a good product and easy to use. My concern is that when copy files from one directory from the disk to another folder on the same disk, sometimes it allows and sometimes it wont allow, in my case there is only one machine in the network and that is a very frustrating operation once I have to try multiple times to copy a folder losing time.
Summary: The reviews here contributed to our decision to purchase a 16T Sentinel unit. We are not IT/network/server experts, and the manual/on-line information did not lead to a quick set-up. Ten days on, we are still grappling with remote access, and it appears that remote users cannot up-load folders, only individual files (and I have over 600,000 individual files which need to be up-loaded), which is not very helpful.