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Western Digital WD Sentinel DX4000 (WDBLGT0040KBK/WDBLGT0060KBK/WDBLGT0080KBK/WDBLGT0120KBK/WDBLGT0160KBK )
6.9 out of 10

Western Digital WD Sentinel DX4000 (WDBLGT0040KBK/WDBLGT0060KBK/WDBLGT0080KBK/WDBLGT0120KBK/WDBLGT0160KBK )

Great Deal: $749.00

Reviews and Problems with Western Digital WD Sentinel DX4000 (WDBLGT0040KBK/WDBLGT0060KBK/WDBLGT0080KBK/WDBLGT0120KBK/WDBLGT0160KBK )

Showing 1-10 of 30
Overall 2
2.0

Fool Me Once.

Fritz Fritto, Amazon
31 January 2015
  • Summary: If you need to protect your data you must attach a backup drive to this "high reliability" storage system. Definately add a UPS to the cost figuring of this purchase (of course this is smart for any critical piece of electronics).
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Overall 2
2.0

One Star

Roger Jaimes, Amazon
18 January 2015
Overall 2
2.0

The unit was used and did not even have the right drives in it....

PAS, Amazon
14 May 2014
  • Summary: The outside still looked new; however, I opened it up to find drives with labels peeled off. It took a couple of restarts to start and after completing the setup process to get to a screen to check the harddrive capacity it had 1.18 TBs....UGGGGH! It was supposed to have 4 TB.
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Overall 2
2.0

Runs OK until any problems

Scott D., Newegg
28 March 2014
  • Summary: Tech support from WD is terrible. You can tell there's a culture of trying to find something to blame the problem on the end-user. Never received replacement for some failed disks, other times had long wait for RMA... up to 8 weeks for a replacement disk!
  • Pros: High capacity for low price. We've purchased about 12 of these for ShadowProtect backup file storage. (bit-buckets)
  • Cons: SLOW. Is utilizing software RAID, and when a disk fails it takes about 5 days to rebuild. During the rebuild, the box cannot handle any new files saves, so is completely unusable. Firmware updates are flaky and can cause Monitor / Health tab in Dashboard to no longer work.
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Overall 2
2.0

poor remote server

Jennifer B., Newegg
3 March 2014
  • Summary: Hopefully the return process/possible replacement goes much faster than the support who is trying to fix the problem. Been working on this for 21/2 weeks with no end in sight to the problems.
  • Pros: Excellent storage capability.
  • Cons: Have not succeeded in getting remote web access to work. Reset button to recover server doesn't work. Poor directions in setup. Level 2 Tech support works hard at solving the issue but lengthy time-consuming process. Will need to return product.
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Overall 2
2.0

Aweful

Amazon Customer, Amazon
15 February 2014
  • Summary: Randomly shuts down and seems to adjust itself to one computer. I have tried everything to fix it including having someone come in
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Overall 2
2.0

False Advertisement

NB9, Amazon
22 January 2014
  • Summary: The product claims to be ISCSI Server. But when I asked for help setting up the ISCSI target and initiator the Level 2(yes Level 2) Tech support said, "ISCSI is a technology from Microsoft so we don't support that".
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Overall 2
2.0

Defective new unit - replaced with a old defective unit.

Scott G., Newegg
19 January 2014
  • Summary: Nice unit if you happen to get one that works. If you don't be prepared for spending a lot of time getting WD to make it right. I have over 10 hours into dealing with the junk they sent - twice!
  • Pros: Nice unit if you get one that works. I bought 2 of them at that same time. One is running fine the other has been nothing but headaches from the day it came.
  • Cons: Got a unit with a failed drive out of the box and dealing with Western Digital has been nothing but totally frustrating. Been on hold for hours just to get a person to replace the junk they are sending. Unit had a failed drive out of the box. Tried WD's on-line RMA process and it said the drive w...
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Overall 2
2.0

Poor choice for a network storage device

Emory McGinty Jr, Amazon
21 December 2013
  • Summary: One of the four drives failed the first week. WD lists the replacement but says it is out of stock and google says it is discontinued. Found a substitute and got it up but realized that the 1.5 software on the drive is old and 1.7 is available, however the unit will not take the new software either...
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Overall 2
2.0

A compromised device with infuriating restrictions on HDD choice

IB, Amazon
29 November 2013
  • Summary: There is one huge, fatal flaw in this product. It will only work with a very select set of specialty HDDs! You would think that a Western Digital NAS would work with Western Digital's NAS drives (RED line) at the very least.
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