The unit was used and did not even have the right drives in it....
14 May 2014
Summary: The outside still looked new; however, I opened it up to find drives with labels peeled off. It took a couple of restarts to start and after completing the setup process to get to a screen to check the harddrive capacity it had 1.18 TBs....UGGGGH! It was supposed to have 4 TB. Waisted my time, money, and effort....
Five stars for day-to-day operation but only one star for installation
R. Thompson, Amazon
19 March 2014
Summary: After two months of use I have only one complaint and that was with setting it up in the first place. It appears that its client software will not install on a computer that has a "reboot action pending". That is, if some previous installation or configuration change that has to wait for a reboot to complete is pending, the software will fail to install. On one computer just rebooting was al I need to do to get it to install.