Reviews and Problems with Western Digital ShareSpace 8TB
Showing 1-10 of 10
*** AVOID AT ALL COSTS***
J Homes, Amazon
12 April 2013
Summary: I feel it appropriate to warn any potential buyers to stay well clear of this device and even more so of the awful so called support that comes with it! We buy this devices to back up what we deem to be precious or important to warrant this quantity of money. When it work it sort of works well?! How ever when it goes wrong you have lost everything. It started just locking up for no reason and needed constant reboots to get connections established.
Summary: Purchased an 8tb unit in August 2009. It has worked well last two and one half years. Over the last few months I have been reading about product failures and wondering what if..... Well I don't need to wonder any longer as just a few days ago I noticed sluggish transfer speeds and then got an email from the system saying it was running in "degraded mode" with blinking red LED light on front of unit. I called WD and they have issued an RMA.
Summary: After loosing all of our data that nearly took my wife and I 2 months to put on the sharespace, we thought we were loving life for our home hard drive that would serve as our home network of home movies, photos, and downloaded movies. After my wife finished about 350 cinema movies we had some freezing of the share space. After a technician looked at it, it was determined that a drive was bad.
Summary: DO NOT BUY THIS NAS! I would give this thing a 0 if that were possible. This is a terrible RAID 5 solution. After only 2 weeks of use one of the hard drives appears to have failed...but the whole point of RAID 5 is as long as only one drive fails you should be able to rebuild the array and not lose any data. That was most certainly not the case.
Summary: Initially, I thought this was a great deal. 8TB of data storage for under $1000. I noticed it has a slow transfer rate (11 mb/sec), but it was easy to access from all my home computers. I was satisfied. As a precaution, I kept a backup of all data I put on the drive for the first month I had it. After that month passed, I stopped backing up on an additional drive and put my trust in this Western Digital.
Summary: Got my new 8TB ShareSpace. Configured it for Raid 5. Setup was somewhat confusing. It's difficult to figure out where to go turn features on/off, but eventually I got used to it. Copied a 500 GB of data to it. It seemed to be working fine. Then one morning, one week after purchase, it was off. When I turned it back on, it reported 2 bad drives.
Summary: Beware - This NAS advertises itself as offering UPS graceful shutdown, but only a small number of UPS devices are supported. (Search google for WD Knowledge Base 2559) Of these, the Tripp Lite Internet350U did not work and only showed up as a "Generic UPS", without battery life remaining and any ability to do a graceful shutdown.
Summary: This product is a fine example of what happens when salespeople who do not understand technical requirements of customers and a hardrive company attempt to get in the NAS business. The whole point of a RAID array is to protect and provide a safehaven for your information. This device is enormously deficient in many areas, the main one being that your data is not safe if the main controller software fails to operate.
Summary: This is more a warning based on the total failure of Western Digital in this product then it is a review. I purchased a WD Sharespace as a nice home server. It worked well streaming video out over my home net using NFS. Then it failed. Now, I've been using computers for years. So computer failure after one month is not a huge issue. Happens to the best products. Call up and receive an RMA'd system. Things are going well. Now you have to know two things.