Reviews and Problems with Western Digital ShareSpace 8TB
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Ok network storage but with some faults
29 September 2010
Summary: Basically its a good NAS as long as you dont have any drive failures. What is weird is that WD packs these with green drives when they specifically recommend against using their green drives in a RAID environment due to the Time-Limited Error Recovery times being longer on desktop drives as opposed to their Raid Edition drives that cost twice as much.
Pros: Good storage solution with Raid 0, 1, 5 support. New firmware adds SSH access. User permission management across folders is a plus as well.
Cons: Drives are not hot-swappable and my initial Raid 5 build took 26 hours to complete.
Summary: This NAS is simple to use via the web interface and gets good throughput with the gigabit interface. Setting up permissions is straight forward and log entries are useful when troubleshooting. Unfortunately the device is NOT reliable. I had it configured in a RAID5 configuration with 4 (1TB) disks and my office experienced a power outage that lasted longer than the backup power supply (UPS) I was using.
Summary: Got my new 8TB ShareSpace. Configured it for Raid 5. Setup was somewhat confusing. It's difficult to figure out where to go turn features on/off, but eventually I got used to it. Copied a 500 GB of data to it. It seemed to be working fine. Then one morning, one week after purchase, it was off. When I turned it back on, it reported 2 bad drives.
Summary: Initially, I thought this was a great deal. 8TB of data storage for under $1000. I noticed it has a slow transfer rate (11 mb/sec), but it was easy to access from all my home computers. I was satisfied. As a precaution, I kept a backup of all data I put on the drive for the first month I had it. After that month passed, I stopped backing up on an additional drive and put my trust in this Western Digital.
Summary: I have been developing a problem with video files. I have too many. My family has had several video cameras now for 15 years. Recently I purchased a Panasonic Hi-Def digital video camera. It records to SD cards, which fill up quickly. I have been recording the lives of my children as they grow and almost every sporting event they participate. I also converted our old and degrading Digital Video tapes to digital files. The insanity of it all is becoming clear.
Summary: A couple of months ago the primary hard drive on my home workstation suffered a very bad crash. I wound up having to get a Sabrent USB-DSC5 Serial ATA or IDE 2.5-/3.5-Inch to USB 2.0 Cable Converter Adapter with Power Supply to triage that old hard drive and salvage some of my data out from it.
Summary: This product is a fine example of what happens when salespeople who do not understand technical requirements of customers and a hardrive company attempt to get in the NAS business. The whole point of a RAID array is to protect and provide a safehaven for your information. This device is enormously deficient in many areas, the main one being that your data is not safe if the main controller software fails to operate.
Summary: DO NOT BUY THIS NAS! I would give this thing a 0 if that were possible. This is a terrible RAID 5 solution. After only 2 weeks of use one of the hard drives appears to have failed...but the whole point of RAID 5 is as long as only one drive fails you should be able to rebuild the array and not lose any data. That was most certainly not the case.
Summary: I've had this NAS for less than 2 months. Acceptable response times unless >1 PC is accessing it. 2, maybe 3 simultaneous reads are ok but 2 or more and the device in unsuitable as a decent media server. It's barely acceptable as a file server. If timing is not an issue, this product is ok. My biggest complaint is the warranty service. One of the drives failed. That in of itself is a problem since I've had this device for less than 2 months.