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Dummy.190587
8.0* out of 10

Synology RackStation RS3412RPxs

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Reviews and Problems with Synology RackStation RS3412RPxs

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Overall 8
8.0

Great Product - Not so great support

Jason, Amazon
24 November 2012
  • Summary: RackStation so far seems to be a great product. It was pretty simple to get setup, as we were up and running in less than an hour. We did have some issues which we believe were caused by our network switches, not RackStation itself, however found Synology support is not prepared to support at the business customer level. They do not have a 24x7 option and after the initial call to open the ticket, we were never allowed to talk to the technician again.
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