Reviews and Problems with Synology DiskStation DS412+
Showing 1-6 of 6
After using this NAS for about 4 months I starting ...
CLaudio Robles, Amazon
8 August 2014
Summary: After using this NAS for about 4 months I starting having troubles. First the blue light keep blinking and I could not connect to it. The folders were still accesable. After working with Tech Support, who made me reinstall the OS (DSM) and said that there was a vulnerability in their code, they said that this would not happen again. A month later, the same thing, first blinking blue.
Summary: This appears to be a find product with many options, and many that are probably beyond the average home user. I looked forward to replacing my Windows Home Server with this NAS after my nearly 9 year-old WHS began experiencing issues. I had high hopes for moving my data (~2 TB's) from a failing Windows Home Server. I managed to move the drives and data one at a time from WHS to the Synology DS 412+. This took several days to accomplish.
Summary: I went to update the firmware but it told me it was on the latest version. I did a reboot and it never came back up, after I got home and looked into it further it appeared the device's GUI had become corrupted and needed to be re-installed. After re-installing the latest version it marked my volume as corrupted, did a repair on the volume to fix the problem but found that the device no longer sees my data.
Excerpt: There are problems with the unit as it does not turn off as it should. I have contacted Synology but they will only send a refurbished unit. I will be contacting B&H to see if it can be returned for a replacement. The unit has been in use for six days This has left a very poor taste in my mouth.
I want to love it but three new HD failures and a two week period of not being able to wake the device from hibernation....
Amazon Customer, Amazon
19 November 2013
Summary: I purchased this in June to replace a Windows Home Server that has preformed well for me for the last 4 years but which I acknowledge will need to be replaced. It was July before I had the chance to set it up - I added two brand new WD 3TB Red drives and one 2 TB drive and created the storage volume - within one week one of the 3TB drives failed. I didn't think that this was outside of the realm of possibility so I RMAd it and added the new drive once it arrived.
Summary: Looks great and the initial set-up goes like a breeze. However, if you are buying this because it can server music (either as a dlna server or Logitech Media Server) or photos just check the internet for the hordes of people who, like me, can't get these things to work. Their set-up is easy but they then simply don't work.