Reviews and Problems with Synology DiskStation DS412+
Showing 1-3 of 3
Poor QC / Build Quality
30 April 2012
Summary: I received my DS412+ today (April 30) after a long delay due to availability of this model (ordered it on March 25). Unfortunately, it seems that things were rushed to get more of these to market quicker and as a result quality has suffered. I got everything set up and upgraded to DSM4 and was very happy until I attempted to hook an external USB drive up to start copying my files to my new NAS device.
No reliability. Terrible support from synology. AVOID LIKE THE PLAGUE.
23 January 2013
Summary: I've had this product about a week. In that time, every single day I've come home to find a flashing blue light on the front of it, it's inaccessible via the network and I have to restore the firmware on it. EVERY DAY. You try and contact Synology via their support forms and they dont respond. For this amount of money it's shocking customer service. Utter dirge. It will be going back to Amazon.
Summary: The price premium for the company to supply this device with pre-installed hard-drives is too much. £505.96 with no drives, +£293.86 for 2tb, +£366.31 for 4tb and +£433.43 for 8tb. For not much more you can buy 4 - Seagate 3TB 3.5 inch 7200RPM 64MB Cache SATA3 Hard Drive and the enclosure giving you 12tb for £957.92.