Reviews and Problems with Synology DiskStation DS412+
Showing 1-10 of 500
Michael K., Newegg
1 week ago
Summary: The option to use a second unit as a backup is cool but not sure it's worth the cost of second + more drives. NAS in combination with cloud storage seems a better failsafe option in case of physical damage/theft.
Pros: Reliable, quiet, customizable with a user-friendly web interface. Works as advertised.
The Synology DiskStation has met all of my expectations and has been working great for serving up files for my family
Adam Doyle, Amazon
2 weeks ago
Summary: I bought this product to replace an aging file server that I use at my home. I was always running into a variety of problems with the server, and it got to the point where I was ready to spend a bit of money to get a plug-and-play device that took care of everything for me. The Synology DiskStation has met all of my expectations and has been working great for serving up files for my family. Initial installation was very simple and straightforward.
Summary: I used to sing Synology praises but now I know better. As soon as they replace this unit, if they replace the unit, I am done with this company.
Pros: When the NAS unit works it's fantastic. That is unless you unplug it or it crashes on you forcing you to unplug or power cycle it. I'm really disappointed in Synology's support and the fact that I was sent a replacement that was bad after 3 weeks and now I"ll have to wait even longer.
Cons: Now I've had my DS412+ for little over a year and it's been great. That is until the unit experienced an issue 3 weeks ago that forced me to endure the entire weekend as Synology doesn't work on the weekend and then 3 more days of back and forth with them. They finally had me send the unit in for replacement even after I gave them provide of the issues via a video and my invoice (from Newegg), of course I had to pay. I finally got the new unit 2 days ago, so my entire...
Pros: Extremly reliable and easy to set up. Have owned and used it for 11 months now without any problems or issues. We also use the Surveillance Station which is a GREAT application, and very easy to set up as well. Currently we are using 2 - 4TB Seagate drives. Will expand with 2 more drives as needed. Synology also keeps up with their OS and Surveillance App with updates as needed which are as easy as pressing a button.
Synology Made Guinea Pigs of Their Surveillance Station Customers
15 July 2014
Summary: I set up the DS412+ with 4 X 4TB drives on May 1, and it worked well till Synology updated their Surveillance Station software after version 6.2-3141 (released 4/21/2014). The updates after that version caused the Surveillance Station with my 9 IP cameras connected with 1GB Ethernet to incorrectly report that no videos were being recorded, when indeed they were listed in the File Station in the Surveillance Folder.
Heath "Reviews and opinions are my own. Resea..., Amazon
14 July 2014
Summary: I absolutely love my Synology and can't imagine life without it now. I dropped cable for Plex/Amazon Prime/Hulu+ combo (in conjunction with 2 Roku 3s), run a VPN through it for when I'm using public WiFi, back up my computer onto it and host a Git server for projects I'm working on with my brother across the country. I just moved from Las Vegas to DC and packed the Plex (with disks still inside) in my carry on suitcase for the flight.