Reviews and Problems with Synology DiskStation DS411j
Showing 1-10 of 10
Where is SATA III Support and USB 3.0 support
James V., Newegg
15 July 2012
Pros: Good solid system and interface.
Cons: No support for SATA III drives, will only operate at SATAI/II. No USB3.0 support. Lot of money for technology outdated by three years!!! SATA III and USB 3.0 is three year old technology!!! Commonplaces for last two!!
Pros: Interface Design and ease of installing drives
Cons: Raid 5 takes FOREVER to do parity checks... I'm talking a week + It has dropped 1 disk, which tests 100% fine outside the NAS. Replaced the disk and it is currently taking (at current speed) 2 weeks to repair. Ugh. Possibly a lemon, but of course I'm outside the return period.
Awful product, awful customer service, huge waste of money
Satisfied customer, Amazon
5 February 2011
Summary: I bought this product because of several positive reviews regarding its ability to serve as a file (and especially music) server. Within days, it was clear it was not performing as advertised. In October, I contacted customer service.
quality doubtful and call services can take forever
Stela Pen, Amazon
4 February 2011
Summary: I bought this machine on June 2012. Today is November 2nd and guess, the disk array stopped to work. The status/lan led are blinking and I can't connect to the UI. I have also the patriot javelin s4 (bought on Oct 2011) and I was a little disappointed with javelin (didn't support the current version...
Summary: We bought this 4-bay disk station to do backups from computers and to store some large stable files. It failed completely. Just stopped running with no indication of why. The process of attempted recovery (under the incoherent direction of Synology support) involved 1) having to own a separate pc to...
Summary: I was expecting great things from this with the 4x3tb hdds that I installed on this. The web interface is ok but was frustrating sluggish with an annoying delay with any operation. The whole setup is very frustrating to use because of this sluggish interface.
Summary: I regret buying this device. It is now an expensive paperweight. The problem is that it just doesn't have enough memory. 128Mb. I will have to buy another and will buy from a different manufacturer.
Pros: Looks nice and seems well constructed. I fitted it with 4 x WD enterprise class 2TB drives WD2003FYYS. Took forever to format but doesn't really matter.
Cons: Useless for my purpose. I got it to run Squeezecenter. After install it worked and then by the morning (doing nothing overnight) the Squeezeboxes will no longer reconnect to the server. Their support is terrible. Slow response, patronising and no resolution.
Summary: Cannot use photostation / audiostation functions over network (internal or external). The vendors forums are completely useless to solving issues. Typically you see "flashed the latest DSM 3.0-xxxx?
Pros: Can access files via a web interface.
Cons: All the claims of a fantastic user interface are a farce. It is a slow interface. It is a confusing interface with little 'help' (link to synologys FAQ pages which are just as confusing). Setting up users/groups is in opposite world (check synologys useless forums, you'll see... you have to UnChe...
Summary: I was looking for an affordable NAS device that I could use for backups and to serve multimedia content to my smart TV. The fact the Synology DiskStation offered a full range of apps to work with my iPhone was a bonus, so against my better judgement I placed an order. Big mistake.
Summary: Here's one for the forum to start reading about... [...] I don't even want to waste my time with Synology anymore, but this is very important that everyone knows. I have this box for almost a year now and it has been a great NAS for home use.