Reviews and Problems with Synology DiskStation DS213+
Showing 1-7 of 7
Poor Customer Experience with Synology Support
3 weeks ago
Summary: I am a busy person and often don't take the time to write reviews. However, I'm compelled to share my consumer experience with Synology support. I should state that I work for a large Fortune 50 technology company and deal with IT customers on a daily basis so I am tech savvy and understand how customer expect to be treated.
Summary: The set up guide seems simpe enough as you go through the various options you need to have spealized knowledge on what options to select. This product needs a step by step guide on what to do that is accessible to the average home user. I did set up my apple computers with time machine with no problems but the other apps synology uses need a clear step by step guide.
Summary: With the Synology Diskstation you get a well designed enclosure for two 2.5/3.5 inch hard drives and RAID 1 if you want it. It is a very bare bones device with limited cooling for the hard drives. Fortunately the newer drives draw less current and produce less heat than prior generations of hard discs. It is a large box that with its 2 drive bays is 3/4 the size of a ReadyNAS box with 4 drive bays. The setup and configuration is very fragmented.
Summary: Can't do online setup for some reason. Have to download the pat and upload it via chrome. Other than that, easy enough. Did not try to connect via wireless for the setup. But after the initial setup, I configure it to connect to my router via wifi and the just works. not confining to put this near my wifi router is a nice feature. Access speech will be affected due to the wifi link, but I am happy with pay this price and get some flexibility.
Although generally happy with the product as a backup device
2 September 2014
Summary: Although generally happy with the product as a backup device. I think it is a bit underpowered. Although it will let you install Plex on it, it doesn't have the power to actually stream any media. Just sits there, with the CPU maxed out at 100% when I try. Be sure it is suitable for your specific needs before buying.
Summary: Pero no le pidas nada que no venga estipulado, que no obtendrás mas que dolores de cabeza. Las aplicaciones integradas, así como la interface web son excelentes, pero en el momento que necesites instalar o configurar algo más en particular, olvídate, solo obtendrás problemas, si quieres un equipo fácil y lo necesitas para poca cosa, es perfecto. Ahora bien, como quieras o necesites trastear con servicios u apps, mejor compra un microserver. Te dará muchas más alegrías.
Summary: Très facile à mettre en oeuvre (avec un minimum de notions). Support le changement de HDD à chaud. Les mises à jour de l'OS sont fréquentes et le web regorge de forums permettant de se faire une configuration parfaitement adaptée à ses besoins. Une multitude d'applications sont immédiatement disponibles (crm, serveur multimédia, gestion téléphonique, service de cloud...) Très silencieux. Mes photos sont enfin en sécurité !