Reviews and Problems with Synology DiskStation DS1512+
Showing 1-10 of 11
Slow and Unresponsive Tech Support, would not work with 4TB Drives
11 August 2013
Summary: This is my third time dealing with Tech Support. They mainly love to deal with email thru the website. The first time, they dropped shipped a replacement it was pretty easy. The next two times, poor support. As a company gets great reviews for their product, the tech support gets worse.
Summary: Submit support Ticket to Synology. Took them forever to reply to my email. I get a response back once every hour or so. Now it's 4PM, they're out of office. My problem is still not solved. So I guess I'm dead in the water until Monday. Synology you suck!
Pros: None yet, can't login to the darn thing! Stuck on downloading DSM 4.2 update for over 24 hours.
Cons: First DS1512+ shipped out the us was DOA. Had a giant gap in the front panel. Looks like someone dropped it. Newegg quickly sent out replacement. Got the second unit in couple days (thanks NewEgg!). Put in 5x WD Red 3TB, installed Synology Assistant, launch the web interface. It asked to upgrade ...
Summary: This should not refelect entirely poorly on Synology. Intead, this one lies flat on NewEgg. Good luck keeping customers if this is how you operate.
Pros: let me get back to you on that...
Cons: New Egg shipped me a returned NAS. At over $750 I would expect the product to arrive new and pristine. Instead it arrives after taking a side tour through what must have been WWIII. It comes as no surprise that the NAS boots to the blue blink of death. How do you get away with this? If the thing ...
Summary: I've had a number of Synology products and all have worked pretty much flawlessly until I got this supposedly bullet-proof 1512+. Within days of implementing, using four disks which were perfectly well functioning in my old DS410, this RAID5 system has apparently lost all of my data because of one...
Hold off buying until they verify the serial numbers of the units.
mark y., Newegg
25 April 2012
Summary: Until newegg verifies that the units they have on hand are NOT affected by Blue LED issue, you should refrain from buying the system and possibly causing yourself a load of aggravation. Of course, when they resolve it, I'll be one of the first in line.
Pros: All indications are that synology has resolved the Blue LED issue. Serial numbers can be verified at the synology website to determine if units are affected.
Cons: It's not possible to determine whether or not the system you're buying here is affected by the known issue.
Summary: Stay away from this product until Synology figures out why these units are failing. Worked great for 3 days then stopped responding. Restarted it and got the blue blink of death (seems like everyone is having that issue that bought these units).
Nobody In Particular "just this guy, you know?", Amazon
31 March 2012
Summary: I'm giving this a qualified 1 star because of a problem. If the problem gets resolved and my unit begins working again I would want to give it 5 stars. But now I have to wait and see how it works over a longer period of time before I correct my 1 star rating. Here's my story about this product.
Yes, u guessed right, I have the blue blink of death too!
Dingle Dongle "VeniceDude", Amazon
30 March 2012
Summary: Just got back home 5 minutes ago after wondering why i could no longer access my NAS from my iPhone. Funnily enough i was browsing forums where the blue blink of death was mentioned and wondered if that was the issue.
Worked great, but died quickly with blue blink of death
25 March 2012
Summary: I bought this a few weeks ago and thought it was a stunning device. First, I was able to consolidate five differently-sized SATA drives I had and make them a large "Synology Hybrid RAID" (SHR) volume that had one redundant drive so it could tolerate a drive failure of any one drive.